Back

BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

Sort by
October 10, 2023

My service rep was very attentive. I was happy that they did not try to sell me on additional services. I was not offered a courtesy car. The garage was clean and accessible. More

by jmyerswong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa
Oct 12, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (936) 776-4610 so we can assist you further.

October 07, 2023

Armando made the visit a pleasant experience. He was informative and kept me posted on the progress. More

by mdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 09, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 06, 2023

Upon arrival I was promptly greeted and directed to my advisor, Honza. He took care of my needs efficiently and professionally. I was in an out for a maintenance item under warranty. It was a pleasure More

by martingerhard330i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 09, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Work performed was excellent. People were friendly and helpful. Interface comm. with dealer is still not intuitive. Frustrating systems. Better or less tech, please, More

by Pvanderwal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 04, 2023

Professional dealership with friendly and courteous staff. On recent visit my wife experienced difficulties following recent hospital discharge and two female employees engaged and helped her deal wit More

by cwlgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa and Bree Boub
Oct 07, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Always great service with BMW, highly recommended if you need any maintenance on your BMW. More

by cynthialarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 05, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 02, 2023

I had fuel tank issue. Issue solved! Thanks a lot Jeovanis and BMW!! Great job! More

by joseph3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovanis
Oct 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Oct 04, 2023 -

joseph3541 responded

I guess no more issues! I Recommend this dealership.

September 28, 2023

Very professional. Car was ready when promised. Kept me well informed of the whole process. More

by lad12356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Oct 01, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

Excellent customer service and knowledge! Great communication and professional.environment. Will definitely be a returning customer More

by Angela S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 01, 2023 -

BMW of The Woodlands responded

Hi Angela, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 27, 2023

Honza Hajicek provided very professional and couteous service. He informed me what needed to be done and delivered my fixed BMW in the time period he promised. More

by Tomrtuohy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Sep 29, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
20
...