BMW of The Woodlands - Service Center
The Woodlands, TX
614 Reviews of BMW of The Woodlands - Service Center
My service visit to BMW of the Woodlands was excellent. Great service and very fast My service consultant Honza was exceptional. I highly recommend BMW of the Woodlands. Great service and very fast My service consultant Honza was exceptional. I highly recommend BMW of the Woodlands. More
Bob was great to work with! The dealership is always very clean. Everyone is always very courteous and knowledgeable and I feel as if I’m taking care of importantly my car is.!! The dealership is always very clean. Everyone is always very courteous and knowledgeable and I feel as if I’m taking care of importantly my car is.!!!! More
Great service. All issues were addressed and I was kept updated. The Service Manager was involved in the whole process. All issues were addressed and I was kept updated. The Service Manager was involved in the whole process. More
Professional, friendly, knowledgeable, service! Service Manager personally greets and interacts with customers. Staff under his direct are on top of their game and give individual attention to all Service Manager personally greets and interacts with customers. Staff under his direct are on top of their game and give individual attention to all customers! Our family use to own several dealerships and BMW was one, so I know what the level customer service that is expected and acceptable. This store is doing a wonderful job! More
We were in a jam as our car quit running on 242 just east of conroe. We called a AAA for a tow but it was late and wasn't sure if Woodlands BMW would still be open. When googling it said they were open till of conroe. We called a AAA for a tow but it was late and wasn't sure if Woodlands BMW would still be open. When googling it said they were open till 7pm but we got there just a little before 6pm and was told that they were closing at 6 pm and couldn't do anything. I was told to write down our name, address, phone, etc. and they would be able to work on it Monday. Bob was working late and told me they were opn on Sat. And would see what they could do and maybe get our car back Sat . Sat came and Bob called us to let us know that it would be Monday before we could get it. We are retired and only have one car so it was nice of Bob to offer Sat work . We got the car back Monday and it runs great. Bob was great . Thsnks More