BMW of The Woodlands - Service Center

My advisor Gina was very helpful. She had amazing customer service and made sure I understood everything that I needed to know about my service. This dealership has always given me gr She had amazing customer service and made sure I understood everything that I needed to know about my service. This dealership has always given me great service More

Came from Louisiana to buy and service, wouldn’t go anywhere else. Darell is great! anywhere else. Darell is great! More

BMW the Woodlands is the best places to go for my BMW needs. Highly recommended! needs. Highly recommended! More

Muy amables y profesionales, buena atencion y de respuesta rápida, confortable para espera de servicio respuesta rápida, confortable para espera de servicio More

The service department, specifically Jason, provided outstanding service. Thanks to his leadership, he was able to quickly resolve my concerns, align his technicians and get me back on the road quickly. outstanding service. Thanks to his leadership, he was able to quickly resolve my concerns, align his technicians and get me back on the road quickly. I'm grateful and will be leveraging the service team in the future. More

I had Zachary Rodriguez he was very attentive to my needs was highly professional and help we in deciding the service I needed. I only service my car at your dealership and have been a long term customer ho was highly professional and help we in deciding the service I needed. I only service my car at your dealership and have been a long term customer how is happy knowing my car is in great condition after you all service it from the service advisor to the technicians and the office staff who are very helpful More

Great customer service, quick responses time, technicians and service advisors and management work together to make sure our needs were met. and service advisors and management work together to make sure our needs were met. More

Quiowa was super friendly and helpful. She is what made that experience amazing. Thank you to her, and thank you to yall for having quality people like her working for you. Thank you again She is what made that experience amazing. Thank you to her, and thank you to yall for having quality people like her working for you. Thank you again! More

Gina was awesome! Everyone was nice and friendly. The video of my car care was awesome! Everyone was nice and friendly. The video of my car care was awesome! More

I purchased a used car at BMW the Woodlands and I had an absolutely outstanding experience with my salesman Jay… And also with the service department, Joseph Mussarana And I worked out a solution when five absolutely outstanding experience with my salesman Jay… And also with the service department, Joseph Mussarana And I worked out a solution when five days after the sale I noticed that my four tires had three different tire manufacturers, and the car was pulling slightly to the right, which might have been a safety issue… Joseph got involved with the preowned manager and treated me like family and we worked out a solution. A compromise on the cost of four new tires and he threw in a front end alignment because he was concerned for my safety..: I have never been treated so well by any company in my 74 year old life!!! This dealership is 10 stars.. From the reception ladies to sales to Service to after the sale service to giving you a ride home while your vehicle is worked on was absolute courtesy and respect from every single team member at that dealership.. I have never experiencing anything like this.. They are simply the best of the best! More