BMW of The Woodlands - Service Center

Took the car for brake pads change, tech found a leak on the transmission gasket. Svc rep Hanza quickly researched the needed part, placed it on order, and scheduled a new appointment. The repair was comple the transmission gasket. Svc rep Hanza quickly researched the needed part, placed it on order, and scheduled a new appointment. The repair was completed under warranty. More

Excellent customer service and attention to detail. I wasn't aware of rebate and service representative (nice African American woman) went above any beyond despite being very busy with scheduled custom I wasn't aware of rebate and service representative (nice African American woman) went above any beyond despite being very busy with scheduled customers. More

A was very thorough and attentive. Nice job! She made sure all our requests were filled. Nice job! She made sure all our requests were filled. More

The service center is comfortable with friendly services communications, they took good care of the customer. communications, they took good care of the customer. More

Service personnel were courteous and professional. Service was quick. Personnel provided periodic updates while I waited. Service was quick. Personnel provided periodic updates while I waited. More

The staff was great. Very kind and friendly. Answered every question I had with a smile on their faces. It's the best experience I've had at any car dealership service de Very kind and friendly. Answered every question I had with a smile on their faces. It's the best experience I've had at any car dealership service department in the past 30 years. More

Top notch service by true experts who are highly focused on customer satisfaction. Simply the best BMW service center in the Houston area and well worth the drive! on customer satisfaction. Simply the best BMW service center in the Houston area and well worth the drive! More

Great service and employees kept us up to date on our cars progress. Answered all questions in a timely manner. cars progress. Answered all questions in a timely manner. More

Excellent customer service. The video I received from the service technician was so informative. No hidden fees. I knew exactly the total charges before picking up the car. The video I received from the service technician was so informative. No hidden fees. I knew exactly the total charges before picking up the car. More

Honza is outstanding. Quickly diagnosed problem and fixed it. Service at BMW Woodlands exceeds my expectations Quickly diagnosed problem and fixed it. Service at BMW Woodlands exceeds my expectations More