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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

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October 25, 2023

Another great experience by the technical service team with special thanks to Hansa for quick diagnosis and turnaround. More

by joelocetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansa
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

The staff is very knowledgeable and professional and always provides an exceptional customer service experience. Since making the appointment, providing a loaner, been informative about the repairs that More

by Griselle Díaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 28, 2023 -

BMW of The Woodlands responded

Hi Griselle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2023

Maintenance team was super helpful. Got my car into shop and out in the same day for general maintenance. Team kept me informed so no surprises More

by GMan2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando; Bob
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2023

Excellent experience at BMW of the Woodlands. That's where I bought my X5, and where I do all my service checks. Bre was my service advisor and she was amazing! More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Oct 26, 2023 -

BMW of The Woodlands responded

Hello Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2023

Very well managed. Service advisor was helpful and knowledgeable. Will be back to this location. More

by mariavega1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

I had amazing experiences at BMW of the Woodlands. First, I bought my X1 from the dealership with Conner about a month ago. He was attentive and took time to answer the many questions that I had. He p More

by Thyhouston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovanis Gonzales and Conner
Oct 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 17, 2023

Brenna was my service advisor and she was amazing. She went above and beyond to help me. Great customer service! More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenna
Oct 20, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

My service counselor Armando provided excellent service and made the experience painless and he is an amazing employee. More

by ddreyes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 18, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 13, 2023

I love this shop , the service was fast and my was in good hands. I even got a loaner car while mine was in the shop. I highly recommend them for repairs. Thank you More

by Msnickels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Oct 16, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 12, 2023

Edwin was my service advisor. He was extremely professional and kind. The service was fast and accurate as always. Keep up the great work! More

by Nick L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Oct 14, 2023 -

BMW of The Woodlands responded

Hi Nick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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