BMW of The Woodlands - Service Center

Always a good service and excellent attention, the time spent is reasonable and the waiting area is comfortable. spent is reasonable and the waiting area is comfortable. More

Service is fantastic. They make you feel like a valued customer. Everything I was promised at purchase of my BMW is delivered. Darnell is great to work with. He is quick a They make you feel like a valued customer. Everything I was promised at purchase of my BMW is delivered. Darnell is great to work with. He is quick and makes sure both me and my car are taken care of. More

Darnell went above and beyond my expectations. Excellent CRM! Thank you, Darnell. 10/10 score! Excellent CRM! Thank you, Darnell. 10/10 score! More

Taken right away , found problem, nail in tire. Darnell took care of everything, replaced new tire. Took just over an hour and I was on my way. Darnell took care of everything, replaced new tire. Took just over an hour and I was on my way. More

Got my windshield replaced through insurance. Bob worked with insurance to make sure it was paid directly to BMW and handled a ride home and pick up while repair was done. I appreciate how easy Bob worked with insurance to make sure it was paid directly to BMW and handled a ride home and pick up while repair was done. I appreciate how easy it was! More

All ingredients are present. Need to communicate better. Drop reliance on online and text comm., or vastly improve for better customer experience, and, likely, better crew experi Need to communicate better. Drop reliance on online and text comm., or vastly improve for better customer experience, and, likely, better crew experience. More

Gabriel was very attentive to my problem with my X1. Told me how much it would be. Excellent customer service. Very fast and efficient. I have been a customer for 5 years.. Told me how much it would be. Excellent customer service. Very fast and efficient. I have been a customer for 5 years.. More

They offer excellent services and the reasonable prices. The manager and technicians are very friendly and responsible, willing to answer any question in details. They also provide good service packages. I The manager and technicians are very friendly and responsible, willing to answer any question in details. They also provide good service packages. I always choose they for my B M W maintains. More

My service advisor Quiora was great! Very professional, seemed to know her stuff, and kept me informed of progress. Very professional, seemed to know her stuff, and kept me informed of progress. More

Dealer is organized, customer oriented personnel professional in dealing with your questions and explaining the condition of the repair professional in dealing with your questions and explaining the condition of the repair More