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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

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December 13, 2023

Every experience I have had with BMW of The Woodlands has been fantastic! My routine service visit was no exception! Jacob Rinke did a wonderful job and was a true professional in every way! More

by thinkmink1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rinke
Dec 16, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2023

Very good attention and prompt service, the service advisor explained all the details and expected time for the service. More

by Raul Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
Dec 09, 2023 -

BMW of The Woodlands responded

Hi Raul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Great service experience! Jacob my service advisor was very attentive and very knowlegable. I was in for a recall and he manageed to get my oil and filter changed too. More

by dpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 09, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Victoria is the best service agent there. She goes above and beyond to provide the best service and make sure that the customers are happy with the service. More

by mariad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Dec 09, 2023 -

BMW of The Woodlands responded

Hi Mariad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 06, 2023

Gabriel was an excellent advisor. He processed my service promptly and professionally. The service itself was completed with no problems. Thanks! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 09, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 05, 2023

Outstanding service advisors. The advisors our are courteous, knowledgeable, follow up with a video of the service, and communicate well about the status of my car. . More

by AGK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza, Jimmy Franks
Dec 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Friendly, service was great - received a video of work, parts, and technician explaining what was replaced. Vehicle was washed and detailed upon return!! More

by appydoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria- Service Advisor and not sure of my technicians name
Dec 05, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 01, 2023

Bre is Wonderful service advisor, detail oriented. Communication excellent . Hope she stays long time . Thank you More

by thinhphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Dec 04, 2023 -

BMW of The Woodlands responded

Hi, thanks for your praise and kind comments about our staff. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

I get some good customers service. BMW repair is second to none. They do install genuine parts and the car always feels good. I still will recommend cleaning cars with leather / freshe More

by anthonyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Dec 02, 2023 -

BMW of The Woodlands responded

Hi Anthonyn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

Great costumer service! Armando is an excellent service advisor! He’s always trying to get you in asap More

by Kaski16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Chávez
Nov 24, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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