BMW of The Woodlands - Service Center

Our serves advisor was awesome Jacob Rinke very informative. Dealership very clean and great coffee. Our BMW was clean and washed great service. informative. Dealership very clean and great coffee. Our BMW was clean and washed great service. More

Multiple service lights not cleared including oil change reminder, fluids not topped off such as windshield washer fluid. Seemed more concerned about items like tires needing replacement (which had already reminder, fluids not topped off such as windshield washer fluid. Seemed more concerned about items like tires needing replacement (which had already been ordered to be installed the next day) that were not of concern for the appointment. No longer reside in Texas, still needing to get the codes cleared. Aggravating. More

Top tier service! Jacob (Service Department) went above and beyond to make our customer service experience exceptional! Thank you Jacob for all of your hard work! Jacob (Service Department) went above and beyond to make our customer service experience exceptional! Thank you Jacob for all of your hard work! More

I always have the best customer service when we come here. Honza is the the hardest worker. here. Honza is the the hardest worker. More

Not impressed with the service and experience, wasting my time at best.. it is the second time that I made an appointment and left the dealership with having received service. A simple oil change they could time at best.. it is the second time that I made an appointment and left the dealership with having received service. A simple oil change they could not handle. More

Jason was fantastic - thorough in his explanations, prompt with his follow ups and pleasant in all my interactions. Thank you! prompt with his follow ups and pleasant in all my interactions. Thank you! More

Great service taking care of my problem. “Worked” me in because of my emergency. Thanks “Worked” me in because of my emergency. Thanks More

I received excellent service, great communication, trusted recommendations from the service representative. Wouldn’t go anywhere else. trusted recommendations from the service representative. Wouldn’t go anywhere else. More

Q was fantastic as my Service advisor, was prompt and cordial, thorough in her explanations, and was a pleasure to work with! BMW is fortunate to have Q on the team! cordial, thorough in her explanations, and was a pleasure to work with! BMW is fortunate to have Q on the team! More

Excellent customer service. Beautiful facility with quality technicians. The courtesy car wash was a nice touch as well! Beautiful facility with quality technicians. The courtesy car wash was a nice touch as well! More