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BMW of The Woodlands - Service Center

The Woodlands, TX

4.7
615 Reviews

615 Reviews of BMW of The Woodlands - Service Center

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April 10, 2024

The staff was great. Very kind and friendly. Answered every question I had with a smile on their faces. It's the best experience I've had at any car dealership service de More

by chadsterz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 09, 2024

Top notch service by true experts who are highly focused on customer satisfaction. Simply the best BMW service center in the Houston area and well worth the drive! More

by Wam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Apr 11, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 06, 2024

Great service and employees kept us up to date on our cars progress. Answered all questions in a timely manner. More

by diane.y.gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Apr 09, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 31, 2024

Excellent customer service. The video I received from the service technician was so informative. No hidden fees. I knew exactly the total charges before picking up the car. More

by txnativegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Apr 02, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 28, 2024

Honza is outstanding. Quickly diagnosed problem and fixed it. Service at BMW Woodlands exceeds my expectations More

by rpais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Halicek
Mar 30, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 28, 2024

We always come to this dealership due to how Bob treats us. His customer service and attention to detail is why we keep coming back. More

by jenn.beckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 30, 2024 -

BMW of The Woodlands responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 28, 2024

Excellent Service. . Hanza and Jason. 7 BMW's purchased and Hanza , service advisor, is the best and the reason I travel one and a half hours to have my car serviced. He More

by kansas9url
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza, Jason, John
Mar 30, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 22, 2024

Team Honza - Service team and overall experience is excellent! Always a pleasure to service our cars here. More

by claus.schensema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza and team!
Mar 23, 2024 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 21, 2024

Great customer service in the Woodlands location. Douglas was our service advisor and he was great to work with. He was very patient and understanding of our situation. We needed quick service. They More

by Felipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy, Douglas Service department
Mar 23, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 17, 2024

The service and sales team are always very friendly and ready to serve, they always meet my expectations More

by FRos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy and Victoria
Mar 19, 2024 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave a review for us at BMW of The Woodlands. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

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