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BMW of The Woodlands

The Woodlands, TX

4.6
1,024 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,024 reviews

February 23, 2023

Sales rep was fantastic. He explained all the technology and helped me set up the car to my satisfaction More

by Ramtessmm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max
Feb 27, 2023 -

BMW of The Woodlands responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

February 22, 2023

Timely service. Good service coordinator. Prompt check in and out. Pleasant experience. I will here again. More

by Rkeyser51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webb Braydon
Feb 22, 2023 -

Rkeyser51 responded

Timely service. Good service coordinator. Prompt check in and out. Pleasant experience. I will be here again.

February 20, 2023

I always receive great customer service from the service department. Mr Whitaker kept me informed throughout the process of my repair. More

by LLSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Whitaker
Feb 23, 2023 -

BMW of The Woodlands responded

Hi Lismith, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 20, 2023

Brandon made sure we were taken care of when we ordered our BMW. He kept us updated the whole time. Finance paperwork was also quick and easy! More

by Aimee L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Huckman
Feb 23, 2023 -

BMW of The Woodlands responded

Hi Aimee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

February 20, 2023

Excellent attention by bob! !!, right on time and in excellent condition, service at the woodlands dealership is allways a pleasure More

by tazquintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert jenkins
Feb 23, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2023

Car buying experience with Aaron was excellent. Somebody else was trying to sell us very pricy packages (service, tire protection,…). We said we didn’t want any of this, but kept on pushing. Not ni More

by christian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron McCormick, one other
Feb 23, 2023 -

BMW of The Woodlands responded

Hi Christian, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 18, 2023

Took my vehicle in for repair and 3 weeks later I have a vehicle in which only 1 key fob now works do to comfort access repair, and can't get Jeff to return my calls to correct the issue. Have left 2 voicem More

by Cdawg619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Whitaker
Feb 21, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Feb 21, 2023 -

Cdawg619 responded

My email is Cdawg619@gmail.com

February 17, 2023

They’re beautiful people where so nice and friendly. I would tell everyone about you all anytime anyone is looking 👀 for a new car 🚙 More

by Cynthia.ruelas62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor , and loan manager
Feb 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 16, 2023

Customer lounge area is comfortable but furnishings could use some updating. My wait time was extra long. More

by starwog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 19, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (936) 776-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 16, 2023

I had my car towed but there's was no update on my vehicle until 6-7 hours. No body has an update and they kept me on hold for over 25min. I wanted to get information whether I will have my vehicle re More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't Know
Feb 18, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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