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BMW of The Woodlands

The Woodlands, TX

4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

May 26, 2023

Excellent service. Answered all questions my wife had. Service was timely. Service representative was polite and helpful. More

by Civer55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josheph
May 30, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Ali was very welcoming, knowledgeable, and easy to work with. He had the car detailed while we were in financing and followed up with us a few days later to see how everything was going. More

by WM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
May 30, 2023 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Anytime I go to here I end up waiting for about twice as long as expected. There were so many people stuck waiting there that this time they ran out of places to sit. After about 3 hours (after being told 9 More

by antheak66
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Robert Jenkins
May 29, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 25, 2023

The customer service professional I delt with was Jeff Whitaker and he is beyond outstanding - he is extremely knowledgeable and up beat and makes me feel like I am the most important client in the world, More

by ERIC
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
May 29, 2023 -

BMW of The Woodlands responded

Hello Eric, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2023

The services is professional and very good patients. The consultant his name is Jason Roy he’s a very good experience manager. More

by Jim wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
May 29, 2023 -

BMW of The Woodlands responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 30, 2023 -

Jim wang responded

This manager is great.The service is perfect.

May 30, 2023 -

Jim wang responded

By the way ,if your dealer can do the home delivery service just like LEXUS OR MERCED BEZ will be more great.

May 24, 2023

The team was quite attentive and professional throughout the transaction. The process was smooth and efficient More

by blschoenfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty
May 29, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 24, 2023

Always top notch service from The Woodlands BMW! Can’t see myself going to another dealer. More

by Marvin
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Recommend Dealer
Yes
Employees Worked With
Honza Haijicek
May 29, 2023 -

BMW of The Woodlands responded

Hello Marvin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2023

The customer service at BMW of The Woodlands was awesome! Couldn’t have my my experience any different More

by brookeelainefoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Handz & Jeff
May 26, 2023 -

BMW of The Woodlands responded

Hi, thank you so much for your positive comments about BMW of The Woodlands! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2023

Excellent customer service! Very thorough, professional & friendly. Relaxed atmosphere and everyone appeared to really enjoy working for this dealership! Highly recommend! More

by nairb2141
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Unsure but was excellent!
May 26, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

May 21, 2023

A pleasure to work with; I’ll come back to this dealership again for additional service on both my BMWs. More

by ginatnlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 22, 2023 -

BMW of The Woodlands responded

We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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