BMW of Tenafly - Service Center

“ I’ve been going to BMW of Tenafly for years for all my cars needs. During these hard times Jon really showed the true colors of BMW.When my car needed service it was picked up from my house(contactless of cars needs. During these hard times Jon really showed the true colors of BMW.When my car needed service it was picked up from my house(contactless of course!).To my surprise the car was returned right back in its spot only a few hours later fully washed and repaired.Thank you Jon and the BMW TENAFLY family for making this such a seamless process for me!. More

Stellar customer service and vehicles there were a few things that we needed to add to the vehicle a few days later in the service department. 1st of all the courtesy vehicle they gave us there were a few things that we needed to add to the vehicle a few days later in the service department. 1st of all the courtesy vehicle they gave us was top of the line and we enjoyed it. Then when we came to pick up ours we dealt with Jon Collins. He seriously took customer service to a whole new level. He was so accommodating with all our needs and made sure that the vehicle turned out to be everything we wanted. He is by far the reason why we would go back to BMW instead of a third party for all of our servicing needs. The team there made us feel like they were not just trying to make a sale but they really wanted us to get the most out of the deal. More

WARNING: Scam artist! Run as fast as you can - from dominick and from tenafly bmw. Worst experience from start to finish. Do yourself a favor and RUN! dominick and from tenafly bmw. Worst experience from start to finish. Do yourself a favor and RUN! More

Very customer oriented and very knowledgeable about my vehicle. I have an extended Warranty on my BMW and Bob was always there for me making sure I get the best care for my vehicle. vehicle. I have an extended Warranty on my BMW and Bob was always there for me making sure I get the best care for my vehicle. More

Excellent Service My Customer Service Consultant Gem Garchitorena makes the entire service process efficient and stress free. The service details are well explained and My Customer Service Consultant Gem Garchitorena makes the entire service process efficient and stress free. The service details are well explained and the vehicle is always completed as promised. The customer satisfaction experienced during every visit is truly the success of this Dealer. More

Quick Service Turnaround Serviced my car here twice and with each of them the service consultants were quick and helpful. Normally with other dealers, I had to wait for a day Serviced my car here twice and with each of them the service consultants were quick and helpful. Normally with other dealers, I had to wait for a day to know how long the service would take. More

Service maintenance Had to service this vehicle for 2nd time. It was an awesome experience. Very polite and helpful customer support. I will continue to use this service Had to service this vehicle for 2nd time. It was an awesome experience. Very polite and helpful customer support. I will continue to use this service Thanks for service. More