BMW of Temple

During our visit to Garlyn Shelton BMW of Temple we were greeted with great customer service. Damon was our BMW Salesman who showed great patience and answered every question we had while transitioning fro greeted with great customer service. Damon was our BMW Salesman who showed great patience and answered every question we had while transitioning from one vehicle to another. Damion exemplified outstanding customer service and was very appreciative for our business by ensuring we were totally satisfied during the process of receiving our new vehicle. More

I had a great experience with BMW. They were friendly, quick to respond to questions and worked hard to get me the best deal. Damon, my salesman, worked very hard to make sure I received the best custome quick to respond to questions and worked hard to get me the best deal. Damon, my salesman, worked very hard to make sure I received the best customer service. This is my first BMW and I will definitely be back. More

Would not recommend. Before I drove over 1 hour to this dealership I asked multiple times if they match other dealer offers and was told they do. When I get there I get an offer of over 5k less than what a dealership I asked multiple times if they match other dealer offers and was told they do. When I get there I get an offer of over 5k less than what any other dealer offered. Very disappointed. I would try an Autonation Dealer in Dallas, BMW South Austin or BMW Austin. Much more reputable and honest teams. More

The sales team & Used car manager needs better training. Im a customer & former BMW employee in West Texas that lives 2 hours from Temple. I called just to get a rough estimate on my clean one owner BMW. I Im a customer & former BMW employee in West Texas that lives 2 hours from Temple. I called just to get a rough estimate on my clean one owner BMW. I wanted to give BMW the chance to buy there own product back to add to there low inventory. I told the young sales lady that I just wanted a rough estimate & I understand if the value isn't at top dollar. She told me that her manager wanted me to drive 2 hours just so they can appraise the vehicle. I took pictures of the car like she said & of the mileage & still couldn't get a rough estimate on my trade. Advice for other customers, it's worth your time just traveling to D/FW or San Antonio if this is how they operate. As a former sales person and Assistant manager myself, this is not how we conducted business at the BMW dealership I worked for. BMW of America would be upset for treating customers & former BMW employees this way. More

Tremendous experience, no hassle, Jeremiah Boutin was my salesman, I can’t express enough how he and the sales manager made my experience such a tremendous experience. I can’t say enough about BMW, what an salesman, I can’t express enough how he and the sales manager made my experience such a tremendous experience. I can’t say enough about BMW, what an exceptional vehicle. Thank you More

Thank you BMW of Temple for always being professional and willing to help in any way you can. You guys Rock! Keep up the good work willing to help in any way you can. You guys Rock! Keep up the good work More

Sales, Finance, service , and parts are all top notch Own 2 bmw's and between wife and I have had 7 different models over the years. The ultimate driving machine , is a understatement. 2 bmw's and between wife and I have had 7 different models over the years. The ultimate driving machine , is a understatement. More

Investigated a 2020 Toyota Corolla XLE. Since I live a long way from the dealership, I requested an out the door price worksheet sent to me via email. Received the worksheet and immediately noticed some q long way from the dealership, I requested an out the door price worksheet sent to me via email. Received the worksheet and immediately noticed some questionable items. First item was the sales tax. My calculations did not match the sales tax on the worksheet. Second, I questioned the item marked "fees" and questioned what did that include. Upon requesting a clarification, I received a vague answer that simple stated that all of the fees were in those two items. I again requested further clarification. All communications from the dealership stopped from that point on. Beware of the finance office. The sales staff was friendly and helpful. More

Great place to buy a BMW! The staff is very patient and knowledgeable. The service department is always friendly and helpful. I would recommend anyone to business here. knowledgeable. The service department is always friendly and helpful. I would recommend anyone to business here. More