BMW of Tampa

Poor customer service Left car for a simple repair - took three days longer . They didn't even begin to work on it until the next day. They washed it, that's really the on Left car for a simple repair - took three days longer . They didn't even begin to work on it until the next day. They washed it, that's really the only positive More

Roadside Assistance Experience Earns Continued Relationship My first introduction to Land Rover Tampa was as a result of a roadside assistance need. I was so impressed with the way Mason Hill handled that situ My first introduction to Land Rover Tampa was as a result of a roadside assistance need. I was so impressed with the way Mason Hill handled that situation and got me back on the road again, that I decided to try them again for my regular service needs. I used the online system to schedule my appointment for oil change on my Range Rover and to have a piece of molding repaired that had come loose around the windshield. Again, Mason Hill, was consistent with his communication with me in order to see that my service appointment was scheduled at a time that was convenient for me. As I arrived at the dealership, I was surprised to see that it was again, Mason Hill, that completed my check-in process for the service appointment ensuring that I was comfortable in the waiting area as they began to complete the work on my vehicle. It was nice to work with the same individual for roadside assistance months ago, scheduling my service appt online and then in person for the actual service check-in process. My service was completed within 2 hours and the bill was not shockingly expensive. I am grateful for 2 positive experiences with Land Rover Tampa and intend to use this establishment again for additional service and purchases in the future. More

Great service and great employees Always upon arriving at Reeves Land Rover, you get a friendly greeting and fast service. They listen to what your concerns are, if there for service, Always upon arriving at Reeves Land Rover, you get a friendly greeting and fast service. They listen to what your concerns are, if there for service, and document everything. Then they take care of the problems and/or finish your service promptly. The free loaner car for customers who purchased their vehicles there is fantastic! More

Competitive pricing, exceptional benefits We have been part of the Reeves experience since 2011 and have had many experiences with this dealership and its service department. We have found Re We have been part of the Reeves experience since 2011 and have had many experiences with this dealership and its service department. We have found Reeves to be not only competitive in pricing with other repair businesses, but rather preferred in benefits from being offered a complimentary loaner vehicle to their complimentary detail wash of our LR4 once the job has been completed. Mason Hill has been consistently exceptional in his attention to detail and customer service. We appreciate his integrity in calling when promised and follow up of customer satisfaction. Dave clearly sets leadership standards since all of our experiences have been positive and enjoyable with Ms. Flo and Ambi as well. Everyone has a positive attitude and seems knowledgeable and helpful. We look forward to continuing our relationship with the Reeves service department and wouldn’t want to purchase our next vehicle from any other dealership but Reeves. More

Roger Balan and his sales team have been providing excellent service to me,y friends and family for over 10 years. Roger makes sure that all of my BMW needs are met whether I lease or purchase . The B excellent service to me,y friends and family for over 10 years. Roger makes sure that all of my BMW needs are met whether I lease or purchase . The BMW service team also rates an excellent in all catagories. More

The help was beyond wonderful! Great service from start to finish.shawn was quick with emails and paper work. I felt very welcomed and like family. Thank you again to finish.shawn was quick with emails and paper work. I felt very welcomed and like family. Thank you again More

Our experience at Reeves was great. Our salesperson Shaun was awesome. He was very helpful and knowledgable through the whole process. We hope to be customers of Reeves for a long time. was awesome. He was very helpful and knowledgable through the whole process. We hope to be customers of Reeves for a long time. More

Hicham did an incredible job, it was a surprise for my husbands birthday, and we certainly surprised him with a sign and test drive, at the end, we congratulated him wished him happy birthday, my husband husbands birthday, and we certainly surprised him with a sign and test drive, at the end, we congratulated him wished him happy birthday, my husband had a shock look on his face he still didn't believe Hicham the car was his. It was awesome. Cheers, Vicki Doble Tampa Bay Brewing Company. More

Professional service, better than Orlando BMW and Miami BMW. Beat them on serivce, professionalism and price in pruchase of new vehcile. will use dealer again BMW. Beat them on serivce, professionalism and price in pruchase of new vehcile. will use dealer again More

When we arrived to pick up our new BMW it was immediately obvious that Shaun was very busy and managing more that one challenge. During our experience He was always calm and very professional. He stayed i obvious that Shaun was very busy and managing more that one challenge. During our experience He was always calm and very professional. He stayed in connect with us and gave us a process and progress report on a very regular basis. When we did take delivery Shaun was very focused on us and made us feel we were the only people in the world. All in all it was an AAA+ experience. More