BMW of Tampa

Updated: excellent service 4/11/17 updated review: I recently brought my car into Reeves to get a gasket fixed and tire alignment. I usually always have consistently good cust 4/11/17 updated review: I recently brought my car into Reeves to get a gasket fixed and tire alignment. I usually always have consistently good customer service at reeves. Recently my service advisor was Michael derby, and I could not have been more pleased with the service he provided. He was helpful in answering all of my questions, updating me on the status of my vehicle, and making sure I got the best possible price. Would recommend. More

Excellent service department! Michael was very friendly and helpful in assisting me with service to my BMW. Service was quick and easy. Car was ready same day. Highly recommended! Michael was very friendly and helpful in assisting me with service to my BMW. Service was quick and easy. Car was ready same day. Highly recommended! More

Great, as usual! My husband and I just bought our 4th used vehicle from Reeves. We have dealt with Ali Attia each time, and each time the experience has been wonderful My husband and I just bought our 4th used vehicle from Reeves. We have dealt with Ali Attia each time, and each time the experience has been wonderful. It's like visiting with an old friend. This time we also had the pleasure of meeting and working with one of their BMW Geniuses, Alexis Pouzbouris, who spent an extremely generous amount of time showing use how to use all the features of our new car. We appreciate all who were involved in our purchase, and feel appreciated as well. Thanks to all. I'm sure we'll be back for number 5. More

First Class I have now bought two cars from Reeves, their all round service and attention to detail has been first class in every aspect. You can see many high en I have now bought two cars from Reeves, their all round service and attention to detail has been first class in every aspect. You can see many high end brands in one location, it is almost impossible not to find what you want......will definitely be back when looking for my next vehicle More

Excellent service from A-Z The dealership staff goes out of their way to provide amazing service to the customers. I live 45 miles away and have several other options for servic The dealership staff goes out of their way to provide amazing service to the customers. I live 45 miles away and have several other options for service closer to home but I choose Reeves (both BMw & VW) for their profesionalism and top customer service. More

Service Dept Ala Odeh provided outstanding customer service and was very knowledgeable on all of my repairs. I highly recommend him for any service repairs on your Ala Odeh provided outstanding customer service and was very knowledgeable on all of my repairs. I highly recommend him for any service repairs on your BMW. More

Best in Class We've been buying cars from Reeves BMW for almost seven years and every experience has been phenomenal. Our rep, Steve Mignone, treats us like family We've been buying cars from Reeves BMW for almost seven years and every experience has been phenomenal. Our rep, Steve Mignone, treats us like family and always has our best interests at heart. He makes buying so easy. More

SERVICE DEPT. I had to take my car back to the dealership, and Ala, in the service department ensured that everything was fixed accordingly and apologized for the i I had to take my car back to the dealership, and Ala, in the service department ensured that everything was fixed accordingly and apologized for the inconvenience. He was very professional and conducted business the way I expected. More

THE WORST!! The Bentley was in HORRIBLE conditon! Purchased a 2012 Bentley Flying Spur online from Reeves Imports based a series of photographs provided, but the car was NOT as described or even refle Purchased a 2012 Bentley Flying Spur online from Reeves Imports based a series of photographs provided, but the car was NOT as described or even reflected in the photos. When the car arrived and was taken off the transport truck I immediately noticed that the wheels were painted solid black and the rear bumper had a 14 inch crack running down the bumper form the taillight, upon further inspection there were cracks and a broken corner to the front bumper and the interior headliner was saggy badly. I called the dealership and spoke to the manager Bud Hunt, he said yes the wheels are black but that I could have them painted for $500, after multiple conversation I explained if he did not resolve the issues I'd contact eh owner Vivian Reeves, he replied, "For the record I have been there for 26 years and I have a stellar reputation (not according to online reviews) so if you feel the need to call Mrs. Reeves then I will give her heads up. The bully tactic is not something I respond well to btw - Thanks, Bud." The purchase was in October and to date the dealership has taken no action to resolve and has stopped responding to my emails my thus I was stuck paying a tab of $11,000 to rectify the poor condition of the Bentley simply to bring it to the condition they described. HIGHLY CAUTION ANYONE FROM DOING BUSINESS WITH REEVES IMPORTS ONLINE! More

Our purchase of a Certified Pre-Owned BMW 528i Our sales representative Matthew Rayburn represented the dealership well. The staff was very helpful with having the vehicle ready as well as having Our sales representative Matthew Rayburn represented the dealership well. The staff was very helpful with having the vehicle ready as well as having the staff guide us through the set up and use of the vehicle. I believe her name is Gissell. We had a minor issue with the business center team not wanting to accept the bank draft, however after they called the bank to verify the check, it was accepted. They apologized for the issue and made things right. We will remember them for their professionalism and service. More