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BMW of Tallahassee - Service Center

Tallahassee, FL

4.8
532 Reviews

532 Reviews of BMW of Tallahassee - Service Center

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May 06, 2022

Outstanding folks doing a great job, however the repair costs are too high. If BMW would bring their repair cost in line with the rest of Tallahassee, I believe they would double their business. More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Kris Devaney was very helpful & courteous during my entire service visit. He kept me informed. Ian Wyre was also efficient with the final release after service was completed. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney
May 06, 2022 -

BMW of Tallahassee responded

Chip, Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Kris and Ian provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 05, 2022

Ian made my experience very smooth and easy. And even washed my vehicle for me. More

by Shaggy.sd60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

BMW of Tallahassee responded

Thank you for leaving Ian this 5-star review! We are so glad that he provided you with a smooth and efficient experience! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

May 03, 2022

Very professional and helpful. SUV was serviced and cleaned as promised and on time. Thank you Kris More

by Homison.la
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
May 05, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Kris provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Safe travels!

May 01, 2022

Jessica Carbaugh in service was excellent. She handled our situation extremely well and gave us some excellent advice! More

by Striker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

BMW of Tallahassee responded

We are so glad that Jessica could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 28, 2022

Ian Wyre has been my service advisor for almost ten years! He always provides exceptional customer service and is very knowledgeable. His professionalism is the reason I continue to patronize Capital B More

by TamikoJ.J1
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney
Apr 29, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Ian this positive review! He will be honored to hear of your kind words and to know that you deeply value his service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 27, 2022

Jessica Carbaugh has been so helpful, I just wanted to say how very much I appreciated working with her! My beautiful BMW was deemed a total loss. This was very sad news for me and I’d never been faced wi More

by Linda Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

BMW of Tallahassee responded

Linda, Thank you for taking the time to leave Jessica this positive review! We are so glad that she took great care of you, and she will be honored to know that you deeply valued her service. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

April 27, 2022

Jessica Carbaugh is extremely wonderful. She spoke to me with kindness and dignity. She kept me informed, step by step. She is just a wonderful person to have one your team. More

by braceyfmlypc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Jessica this positive review! We are so glad that Jessica took great care of you, and she will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

Apr 28, 2022 -

braceyfmlypc responded

Thanks so much. Wishing I could send Jessica pictures of me during my long awaited curise.

April 26, 2022

Kris Devaney was excellent in his service at Capital BMW - we were waited on promptly and kept informed as to the progress of our service visit. Will recommend him highly. More

by karolhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Apr 27, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Kris this wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that his efforts could meet your satisfaction. We hope to see you again the next time your vehicle is ready for service. Safe travels!

April 23, 2022

I was satisfied with service, Kris was very helpful. My car is running fine now. More

by sandray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Apr 25, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that Kris's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service.

Apr 26, 2022 -

sandray1 responded

I will use Capital again for service needs.

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