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BMW of Tallahassee - Service Center

Tallahassee, FL

4.8
532 Reviews
Call Service Center (888) 212-1722

532 Reviews of BMW of Tallahassee - Service Center

Sort by
June 14, 2022

The service was phenomenal, Jerry and his crew always take care of me exponentially, the dealership always makes you feel home and you’re welcome part of the family. More

by leewoodr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! We are so glad that our team could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

Helpful
June 13, 2022

My service advisor, Kris Devaney is very reliable and aim to please. He has great customer service skills and is very welcoming. More

by Mrs hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Report | Print
Jun 14, 2022 -

BMW of Tallahassee responded

Mrs. Hill, Thank you for taking the time to leave Kris this positive review! He will be honored to hear of your kind words and to know how confident you are in his efforts. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Take care!

Helpful
June 09, 2022

Ian Wyre is outstanding. I thank you for your help. You are the best. Thanks More

by Willmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

BMW of Tallahassee responded

We are so glad that Ian could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! We hope to see you again the next time your vehicle is ready for service. Safe travels!

Helpful
June 08, 2022

Jessica Carbaugh was excellent and is very knowledgeable of the service required for my BMW. More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

BMW of Tallahassee responded

Thank you for leaving Jessica this positive review! We are happy to hear that she provided you with top-notch service throughout your visit. it is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Helpful
June 08, 2022

Very friendly and helpful! Went through all of my questions and explained everything to me. More

by maganlafleur
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Report | Print
Jun 09, 2022 -

BMW of Tallahassee responded

Megan, Thank you so much for your wonderful review! We are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
June 01, 2022

My service advisor, Jessica Carbaugh, is truly amazing at her profession. She is always helpful, knowledgeable, and courteous. She is a genuine asset to BMW. More

by Nurse Ladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! We are delighted that Jessica consistently takes great care of you. She will be honored to hear of your kind words. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

Helpful
May 29, 2022

Everyone is so kind and helpful. I felt like my needs were cared for and my car got the best service. More

by laurakatepace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Report | Print
May 31, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
May 22, 2022

When customers purchase vehicles under the understanding that equivalent vehicles will be provided and it's not upheld, it is very disappointing. More

by Savvy294300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kris Devaney
Report | Print
May 22, 2022 -

Savvy294300 responded

Kris was great, however BMW should stick by their promises. A person with a vehicle of this caliber should not be sent to a rental agency where vehicles are consistently below standard.

May 25, 2022 -

BMW of Tallahassee responded

Savvy294300, We appreciate your review and apologize for any inconvenience. Unfortunately, we are forced to rely heavily on Enterprise rental vehicles with the current shortage of new vehicles available to put in our loaner system. They are also having issues getting vehicles. We understand that the situation is not ideal for our customers, and we are doing our best in challenging times. If you would like to discuss your concerns further, please don’t hesitate to give me a call at the dealership. With the screen name used, I cannot locate your records. 850.574.3777 ext 3350 jgruen@crowncars.com

Helpful
May 20, 2022

Kris was focused on making sure I understood what was going on with my service and keeping me up-to-date. Capitol BMW has always provided me excellent service. More

by tmccullion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Report | Print
May 23, 2022 -

BMW of Tallahassee responded

Thank you for leaving Kris this positive review! Offering thorough and efficient service is so important to us, and we are pleased that Kris provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Safe travels!

Helpful
May 20, 2022

Very good, quick and efficient. Will definitely come back to him. Very personable and easy to work with! More

by Trent Jhanji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Report | Print
May 23, 2022 -

BMW of Tallahassee responded

Trent, Thank you so much for your wonderful review! We are happy to know that Kris provided you with top-notch service throughout your visit! We look forward to continue providing you with our best care in your visits to come. Safe travels!

Helpful
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