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535 Reviews of BMW of Tallahassee - Service Center
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August 13, 2015
Repair Fastest service ever! 9;30 am to 3:00 PM Ian Wyre is an excellent an diligent agent. Coffee + fruit available at waiting area for your convenience. Fastest service ever! 9;30 am to 3:00 PM Ian Wyre is an excellent an diligent agent. Coffee + fruit available at waiting area for your convenience. More
by Z4in FLORIDA
August 10, 2015
Extraordinary service from Lee Woodruff and the entire crew Lee Woodruff consistently is, hands down, the best service advisor I've ever encountered. The latest example: Far from home when my 535d experienced a Lee Woodruff consistently is, hands down, the best service advisor I've ever encountered. The latest example: Far from home when my 535d experienced a serious problem, I contacted him by phone and he graciously shared some advice. When I brought the car in last week, Lee handed me the keys to a BMW loaner and had the problem in my car quickly diagnosed and repaired as expeditiously as possible. Wait, there's more: After realizing that the car would have to be held overnight until a part arrived, he offered to bring my grandchild's car seat clear across town to my house. This wasn't necessary, as I was going to be near the dealership anyway, but that kind of gesture marks the service experience offered here by Lee and by the entire service staff, including service manager Joe Gruen. It just doesn't get any better than this. More
by mmerzer
July 30, 2015
Lee Woodruff is the guy!!! Lee Woodruff has been my service advisor for years. He is friendly, low-key and extremely competent He takes great pains to ensure that any issues wit Lee Woodruff has been my service advisor for years. He is friendly, low-key and extremely competent He takes great pains to ensure that any issues with my car are resolved and is number one with regard to great customer service! More
by Susan B
Employees Worked With
Lee Woodruff
July 26, 2015
Excellent Service Ian Wyre always does an excellent job of taking care of all my vehicles. I can expect great service and great communications. Thank you Ian. Ian Wyre always does an excellent job of taking care of all my vehicles. I can expect great service and great communications. Thank you Ian. More
by DaisyGH
Employees Worked With
July 26, 2015
Ian Wyre is the best! I cannot praise Ian Wyre enough for his outstanding skills and customer service. Ian went the extra mile to make my recent service experience easy, p I cannot praise Ian Wyre enough for his outstanding skills and customer service. Ian went the extra mile to make my recent service experience easy, pleasant, and affordable. He always does an excellent job of addressing my concerns. I trust him and have confidence in him to handle the service of my vehicle. If I buy another BMW, it will be because of Ian. Ian Wyre is a joy to deal with and an asset to the BMW dealer he works for. He gets the job done right. Thank you for the opportunity to compliment him. More
by Gail456
Employees Worked With
July 24, 2015
very professional as always always professional, always polite, give great customer service and I wouldn't want to deal with anyone else. I love the reminder that he always give always professional, always polite, give great customer service and I wouldn't want to deal with anyone else. I love the reminder that he always give More
by laysha50
Employees Worked With
July 19, 2015
BMW REPAIR Lee Woodruff is always very helpful to my wife and me whenever we have to service our car. He really takes the time to explain what is needed to keep Lee Woodruff is always very helpful to my wife and me whenever we have to service our car. He really takes the time to explain what is needed to keep our BMW driving like the ultimate driving machine! More
by FayeBMW
Employees Worked With
Lee Woodruff
July 19, 2015
awesome service Lee Woodruff kept me up to date on the progress of my car. The cashier on Saturday even pulled my car up and had the ac running on a hot day when it w Lee Woodruff kept me up to date on the progress of my car. The cashier on Saturday even pulled my car up and had the ac running on a hot day when it was ready. More
by Ebony750
Employees Worked With
Lee Woodruff
July 16, 2015
Great Service! I brought my BMW in to get the rim repaired and Ian Wyre was the service guy who assisted me. He was very professional, courteous and friendly. He mad I brought my BMW in to get the rim repaired and Ian Wyre was the service guy who assisted me. He was very professional, courteous and friendly. He made sure to keep me updated on the status of my vehicle and it was very refreshing to have someone take care of my car and provide excellent customer service. More
by Nedra W.
Employees Worked With
July 04, 2015
Courteous, Professional , Exceptional Service from Ian Wyre The minute I turned off my car to get assistance, Ian Wyre was opening my door with a broad, friendly smile asking how could he help me. Service can't The minute I turned off my car to get assistance, Ian Wyre was opening my door with a broad, friendly smile asking how could he help me. Service can't be beat!!! More
by Jill
Employees Worked With
