BMW of Tallahassee - Service Center

Not so good to great My trip to the dealership started with me bringing my Volkswagen GTI to the Volkswagen section of capital Euro car to be fixed.While my wife and I wer My trip to the dealership started with me bringing my Volkswagen GTI to the Volkswagen section of capital Euro car to be fixed.While my wife and I were walking out of the dealership I jokingly told my service advisor that if they had a truck on the lot I could trade for my car they would potentially have a sale! To me in the car sales industry that saying is money... or so you'd think. When I went home I found that the BMW part of Euro cars was selling a 2009 Dodge Ram that was exactly what we wanted. I was assured I would be called later that night by someone to speak with me about some trucks. Never got a call. The next day I called back and asked to speak with another sales person about the truck I had found.After speaking with him for the most part of the day he told me that the finance lady was to busy to look at my credit application. Rightfully so this infuriated me just a little bit. I called back the next day and asked to speak with the sales manager over capital BMW and that's when I got Tommy Waigand. Him and I spoke for a little bit about what my wife and I were looking for and also that i was interesting in the 2009 Dodge Ram they had on the lot. After him and I hung up I would say thirty minutes or less he called me back with some numbers that didn't work at first but with some quick number punching we had a deal! If I hadn't gotten in touch with Tommy, Capital Euro cars would not have only lost my business on that truck, but they would have lost life long business and references. Thank Tommy!! More

Stisfied customer! I brought my BMW 325i in for service on 5/24/17. Great experience, I was very pleased with my service visit. Ian Wyre, my service advisor as always pr I brought my BMW 325i in for service on 5/24/17. Great experience, I was very pleased with my service visit. Ian Wyre, my service advisor as always provided excellent and courteous customer service. His service is always simplified and straightforward. Thanks Ian. More

dope sets I had to wait a lot longer than I thought but I received a discount on my work done. Ian Wyre helped me. i recommend. I had to wait a lot longer than I thought but I received a discount on my work done. Ian Wyre helped me. i recommend. More

Fantastic - BMW Service for last 7+ years I have been servicing my BMW X5, and now BMW X5M at Capital BMW and I have never had any reason to be not happy about. It is been last 7+ years of ex I have been servicing my BMW X5, and now BMW X5M at Capital BMW and I have never had any reason to be not happy about. It is been last 7+ years of excellent service and I would like to thank their team for everything they do to create an excellence in what they do. More

Mr Lee woodruff rocks Mr Lee woodruff always dependable courteous and very friendly when I need him for my Bmw service. Very punctual and fair in everything he does. If he Mr Lee woodruff always dependable courteous and very friendly when I need him for my Bmw service. Very punctual and fair in everything he does. If he tell me something about my car service he always delivered and nice about it. More

Great Service Andy Gouldbourn was my service advisor during my last two visits and he did an awesome job with answering my questions. The shop did an excellent job Andy Gouldbourn was my service advisor during my last two visits and he did an awesome job with answering my questions. The shop did an excellent job with the repairs and got me on the road again. Thanks guys! More

Excellence Service I have been working with this dealership for over 25 years, purchasing two cars during that time period. The service has been excellent. While I work I have been working with this dealership for over 25 years, purchasing two cars during that time period. The service has been excellent. While I work currently with Ian Wyre, I worked with Lee Woodruff many years ago and again last March. In both cases, they represent the best service--efficient, knowledgeable and friendly. More

Service experience Ian Wyre was efficient and knowledgeable looking up recommended service and getting the work done promptly. While Ian and the dealership performed wel Ian Wyre was efficient and knowledgeable looking up recommended service and getting the work done promptly. While Ian and the dealership performed well, finding out that there was a part on recall at that time made me wonder why I had not been notified by the parent company. Nevertheless, I was very pleased with the service experience, especially since I chose to wait on site. Lon Wilkens More

Easy as pie! I had a great service experience with Lee Woodruff at Capital BMW. He was extremely efficient, friendly and adaptable to my needs. My hope is that I I had a great service experience with Lee Woodruff at Capital BMW. He was extremely efficient, friendly and adaptable to my needs. My hope is that I have the pleasure of working with Lee for every service call I have in the future. More

Always a pleasure to work with Lee. Our family has been using the Capital Eurocars service department for many years and, although service and repairs can often be a trying experience, i Our family has been using the Capital Eurocars service department for many years and, although service and repairs can often be a trying experience, it is always a pleasure to work with Lee Woodruff. More