BMW of Tallahassee - Service Center

Excellent service when you need it The service department at Capital Eurocars led by Ian Wyre provided an excellent service, he answered every question and went through every detail of The service department at Capital Eurocars led by Ian Wyre provided an excellent service, he answered every question and went through every detail of the work performed and made sure the part needed was in stock, definitely I'd recommend this service More

Team Ian! We were traveling from South Florida when the rear passenger window of our X5 would not go up. We had stopped in Jacksonville but received poor servic We were traveling from South Florida when the rear passenger window of our X5 would not go up. We had stopped in Jacksonville but received poor service from Tom Bush BMW. When we arrived in Tallahassee and encountered Ian, he was kind, professional and actively worked to solve the issue. Thank you, Ian for helping us to believe in Customer Service in 2017! God bless you. More

service Every time I get my car serviced, it was done right and Ian Wyre facilitated it from scheduling down to delivery which included a car wash. Ian did a Every time I get my car serviced, it was done right and Ian Wyre facilitated it from scheduling down to delivery which included a car wash. Ian did an excellent job as always. Keep it up Ian. More

Stressfree Lee Woodruff is the master at making stress go away. Although my car was towed to the dealership, after hours, during a storm, Lee immediately contac Lee Woodruff is the master at making stress go away. Although my car was towed to the dealership, after hours, during a storm, Lee immediately contacted me the next day. He is always spot on and provides updates during the service process. Lee has the knowledge and expertise required to be the top notch service advisor he is. He provides the 'full scoop' leaving no unanswered questions. Lee always thinks about the inconveniences of having a car in for service and provides alternative transportation. He is personable, efficient and makes the whole stressful situation stress free. We are so fortunate our paths crossed. Not only is he our 'go to' person but also many of our friends are equally enamoured with him. Kudos to Lee Woodruff at Capital BMW in Tallahassee, FL! More

Satisfied Customer/Problem solved I am very pleased with the excellent service I received from Mr. Ian Wyre on my car. He was very friendly and courteous to me. I showed him a video I am very pleased with the excellent service I received from Mr. Ian Wyre on my car. He was very friendly and courteous to me. I showed him a video of the problem with my vehicle and immediately he knew what the issue was. I now know who and where to bring my car for any problems I may have. Thanks again Ian for your knowledge and expertise, More

Fix convertible top. Although it took ten days to figure out problem and get new part, I was given a nice loaner. Whichever. My family loved it and said I should buy it. Although it took ten days to figure out problem and get new part, I was given a nice loaner. Whichever. My family loved it and said I should buy it. Andy Gouldbourn was very helpful and kept me informed of their actions to solve the problem. More

Thanks for another great service experience! After having to reschedule my initial appointment due to an unforeseen conflict on my schedule, Ian Wyre was able to get me scheduled in as a walk-in After having to reschedule my initial appointment due to an unforeseen conflict on my schedule, Ian Wyre was able to get me scheduled in as a walk-in for an oil change I wanted to get before heading out of town and my wait time was better than expected. I always get excellent service. Ian Wyre has has been my service advisor for years and I look forward to consulting with him into the future. Thank again! Chris Davis, Tallahassee FL. More

Annual Service Took my 2015 BMW 535i in for its annual service this month (June, 2017). My Service Advisor was Ian Wyre. The service was performed timely and up to Took my 2015 BMW 535i in for its annual service this month (June, 2017). My Service Advisor was Ian Wyre. The service was performed timely and up to snuff, as usual at Capital Eurocars. This is my 4th BMW purchased from Capital Eurocars, and all four have had excellent service performed by the dealership. I have worked with Ian and other Capital Eurocars Service Advisors over these many years now - they have all performed professionally and have provided good advise and answers regarding my inquiries. More

Lee Woodruff in service is superb I purchased my BMW at an out of town dealership while traveling, knowing I'd need to take it Capital BMW for routine maintenance. I was concerned the I purchased my BMW at an out of town dealership while traveling, knowing I'd need to take it Capital BMW for routine maintenance. I was concerned they might not be that welcoming in such a situation. I'm so happy to tell you that Lee treated me and my car with great care and professionalism! The service warranty was honored without any questions. Lee communicated with me, and got me in and out quickly. I'm so pleased that he is my go to person in service and I look forward to working with him for many years to come. Thank you, Lee! More

Service I recently had my car service and the experience was great as always! I had to drop my car off on the weekend and the experience was very smooth and e I recently had my car service and the experience was great as always! I had to drop my car off on the weekend and the experience was very smooth and easy going. BMW has the best customer service! More