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535 Reviews of BMW of Tallahassee - Service Center
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August 01, 2018
Great staff + Great service = Customer Satisfaction Our recent service appointment at BMW (Capital Eurocars) was a pleasant surprise. Our service tech, Ian Wyre, was very knowledgeable about the vehicle Our recent service appointment at BMW (Capital Eurocars) was a pleasant surprise. Our service tech, Ian Wyre, was very knowledgeable about the vehicle and answered all of our questions thoroughly. He not only conducted himself in a professional manner, but he was also a pleasure to deal with. He went above and beyond the call of duty to ensure that our vehicle was properly serviced, as well as cleaned upon our arrival for pick up. More
by BMW, Nita 850
Employees Worked With
July 25, 2018
Parke Stafford is always "Outstanding" I have been having my Mercedes Benz E350 serviced at Capital Eurocar for the past 6 years and my service rep that i prefer is Mr. Parke Stafford. Park I have been having my Mercedes Benz E350 serviced at Capital Eurocar for the past 6 years and my service rep that i prefer is Mr. Parke Stafford. Parke is the epitome of a Mercedes Professional. The service that my wife and I have received from him can only be described as "First Class". He doesn't cut corners or take any issues for granted. He explains repairs thoroughly and never is pushy when recommending additional needed work. If you need a quality, honest mature service rep ask for Parke Stafford. Chief Glenn Sapp Tallahassee, FL More
by tallyguy
Employees Worked With
Parke Stafford
July 25, 2018
BMW service My experience was excellent in terms of service I think that’s what makes the difference of always continuing to purchase my vehicles at Capita My experience was excellent in terms of service I think that’s what makes the difference of always continuing to purchase my vehicles at Capital Eurocars. More
by Ricardo
Employees Worked With
Lee Woodruff
July 24, 2018
Great Job Great service and easy to work with. Lee went out his way to make the service center easy to work with for a out of town customer. Great service and easy to work with. Lee went out his way to make the service center easy to work with for a out of town customer. More
by johnr
Employees Worked With
Lee Woodruff
July 24, 2018
Parke Stafford Parke is the best. He has taken care of my car service for 8 years now. He explains things to me very well. I appreciate Parke for being trustworthy Parke is the best. He has taken care of my car service for 8 years now. He explains things to me very well. I appreciate Parke for being trustworthy when it comes to servicing my car. More
by Kim123
Employees Worked With
Parke Stafford
June 14, 2018
Great customer service provided by Ian Wyre Ian is a honest and upfront service representative. Every visit I make, Ian always greets me with a smile. Furthermore, he made me feel comfortable Ian is a honest and upfront service representative. Every visit I make, Ian always greets me with a smile. Furthermore, he made me feel comfortable when I saw the exuberant cost for the repairs. He assured me that my vehicle would be back to her normal operating status. I am glad to say she is! Thank you Ian. More
by MaggieE
Employees Worked With
June 12, 2018
Tests your patience My BMW was towed in after hours We'd. 6/6 due to flat tire. Impressed with phone call from Service the next morning. I authorized new tires (in stock) My BMW was towed in after hours We'd. 6/6 due to flat tire. Impressed with phone call from Service the next morning. I authorized new tires (in stock) & alignment, but couldn't get info after leaving several messages on status so I went there late Thurs. afternoon & found nothing done. Rep had pulled records on the wrong vehicle & tried to convince me it was mine & warranty had expired. Phone messages not returned until 1:00 Friday. At 5:30 I went to pick up car, wrote a check, Rep took my drivers license & went to the other building for an extended period. It took 40 min. total to pay & drive out. Mon. 6/11 Louise left me phone message to encourage positive comments on surveys. I called & left her a message to call me before I write negative reviews. As expected, no response. The whole experience reminded me of Julia Roberts in Pretty Woman following her shopping spree. Mistake, big mistake. More
by Havana32333
Employees Worked With
Sam Lester, Louise,
June 12, 2018
outstanding because everything went very well .and i was very satisfy with price and service.. and in a timely manner.and i was greeted professionally..i cal because everything went very well .and i was very satisfy with price and service.. and in a timely manner.and i was greeted professionally..i call joe and left a message and got back me rapidly and is very trustworthy..that is awesome service!!!thanks!!! More
by buff27
June 11, 2018
Great service The customer service was great and quality service provided for my purchase of my 2015 BMW528i. My return for the suggested service was awesome as wel The customer service was great and quality service provided for my purchase of my 2015 BMW528i. My return for the suggested service was awesome as well. Service Advisor Ian Wyre is great to work with and is very professional. He goes the extra mile to make sure he is accurate with service needed and provided to your vehicle. More
by adams0705
Employees Worked With
June 10, 2018
Always great customer service Ian is always a pleasure to work with. He seems to take a personal interest in my needs. Whenever I call, he gets my car right in at a time convenie Ian is always a pleasure to work with. He seems to take a personal interest in my needs. Whenever I call, he gets my car right in at a time convenient for me, which I like better than the online scheduling. More
by Pomoxis
Employees Worked With
