BMW of Tallahassee - Service Center

Ok bmw, needs improvement in front desk service I’ve been to several bmw dealerships for service in the past. Usually there is a person who checks you in, and gets the service tech. Not here. I’m l I’ve been to several bmw dealerships for service in the past. Usually there is a person who checks you in, and gets the service tech. Not here. I’m left wandering around the waiting area then finally knocking on a window. Pickup of my car was a joke. Waited about 20 minutes before my sales tech came back from a test drive. Other sales guy just yawning right through the glass wall. Geez. 20 minutes of my life gone to pay Capital BMW for what should have taken at most 5 minutes. Mad about that. Other than above, Ian was very knowledgeable and friendly. I would recommend him but the whole front desk service needs to be revamped and checkout needs to be faster. Not sure if i’d Return for routine stuff. More

Knowledgeable and efficient LEE knows his product and his customers as he values my time and gets me in and out in a minimum of time. I like that. LEE knows his product and his customers as he values my time and gets me in and out in a minimum of time. I like that. More

Ian was outstanding! Ian is always very personable and very friendly! Will always use him and Capital Bmw for my Bmw’s!!! Joe Gruen is also the man! Ian is always very personable and very friendly! Will always use him and Capital Bmw for my Bmw’s!!! Joe Gruen is also the man! More

Lee Woodruff makes going in for service a pleasure Lee Woodruff took care of me brilliantly, paying attention to every detail. He is a pleasure to talk with as well, and makes Capital BMW my favorite B Lee Woodruff took care of me brilliantly, paying attention to every detail. He is a pleasure to talk with as well, and makes Capital BMW my favorite BMW dealer. More

door repaired. i have been bring my cars to lee for ever and he always have given me great service.my car is always clean and ready too go when i come in for pickup. i have been bring my cars to lee for ever and he always have given me great service.my car is always clean and ready too go when i come in for pickup.and he always place me in a .rental so im not stranded.thanks so much for the AWESOME JOB!!!!!! More

Lee is great! Once again Lee Woodruff provided friendly and professional service for our BMW 335i. There were two recalls that were repaired as well as routine mai Once again Lee Woodruff provided friendly and professional service for our BMW 335i. There were two recalls that were repaired as well as routine maintenance. Lee always thoroughly explains what he recommends as well as expected costs. We highly recommend Lee as well as Capital BMW. More

Excellent Friendly Service I was greeted and taken care of immediately upon my arrival at the service center by Lee Woodruff. He was very courteous and friendly and made me fee I was greeted and taken care of immediately upon my arrival at the service center by Lee Woodruff. He was very courteous and friendly and made me feel at home to do some work during my short wait. It is a pleasure to get my vehicle serviced there. More

Excellent Lee is the best person I ever dealt with in service for long time evry tim i am thayr he is in good mood and Spirit can you have very good person Lee is the best person I ever dealt with in service for long time evry tim i am thayr he is in good mood and Spirit can you have very good personality just like friend More

My service consultant, Lee Woodruff, has been great to work. Lee is so knowledgeable and courteous. He goes above and beyond. He returns my phone calls promptly, gets me in and out for service as quickly as po Lee is so knowledgeable and courteous. He goes above and beyond. He returns my phone calls promptly, gets me in and out for service as quickly as possible, and takes time to explain any repair / maintenance issues and alternatives, including costs, to resolve the issue. I cannot think of anything more that Lee could do.....he is most certainly a top notch service consultant. More

Great staff + Great service = Customer Satisfaction Our recent service appointment at BMW (Capital Eurocars) was a pleasant surprise. Our service tech, Ian Wyre, was very knowledgeable about the vehicle Our recent service appointment at BMW (Capital Eurocars) was a pleasant surprise. Our service tech, Ian Wyre, was very knowledgeable about the vehicle and answered all of our questions thoroughly. He not only conducted himself in a professional manner, but he was also a pleasure to deal with. He went above and beyond the call of duty to ensure that our vehicle was properly serviced, as well as cleaned upon our arrival for pick up. More