BMW of Tallahassee - Service Center

Professional service Just a note of thanks to Lee Woodruff for making me feel st home during my first service visit. He kept me informed as to the status and everything wa Just a note of thanks to Lee Woodruff for making me feel st home during my first service visit. He kept me informed as to the status and everything was addressed as I requested. More

BMW Service with Lee Woodruff Had my first experience with Lee Woodruff and service for my BMW. Lee is very personable, patient and answered all my questions so that I understood w Had my first experience with Lee Woodruff and service for my BMW. Lee is very personable, patient and answered all my questions so that I understood what was needed. He had a car ready for me to use while waiting on mine. Lee is very knowledgeable and I feel I am in good hands with Lee. When I called on a Friday afternoon to schedule service, Lee had me there the next Monday first thing. When you spend a lot of money on a vehicle you want to know you (and your car) are being taken care of and that you matter; I feel this with Lee. More

Awesome Customer Service Sam Lester is a very friendly. He always answers questions I have about my car (I have plenty of questions). He takes his time to help me understand w Sam Lester is a very friendly. He always answers questions I have about my car (I have plenty of questions). He takes his time to help me understand whatever is going on with my car and the recommend services for my car. He is very knowledgeable. His customer service is outstanding!!! More

Sam Lester is great! My husband and I have worked with Sam Lester on several occasions and he’s always been great to work with. He’s knowledgeable, explains things well, a My husband and I have worked with Sam Lester on several occasions and he’s always been great to work with. He’s knowledgeable, explains things well, and always has time for us. He follows up when necessary. Sam Lester is a pleasure to work with and we look forward to working with him in the future! More

Service visit for replacement of airbags. Mr. Ian Wyre was the Service Coordinator for the replacement of the airbags in my 2004 BMW 325i. Although my car is older and worn, Mr. Wyre gave me Mr. Ian Wyre was the Service Coordinator for the replacement of the airbags in my 2004 BMW 325i. Although my car is older and worn, Mr. Wyre gave me the same level of respect and attention that I observed with other customers. He is an outstanding example of the type employee that will bring repeat customers to Capital BMW. Thank you for making a rather tedious task less painful. Joe A. Quetone More

What a great experience! Lee Woodruff all about customer While on vacation Lee Woodruff and team went above and beyond in communicating, servicing and coordinating the service with my schedule. Cannot expre While on vacation Lee Woodruff and team went above and beyond in communicating, servicing and coordinating the service with my schedule. Cannot express how trouble free the experience was and comfortable. Complete confidence in Lee and the team. More

Very satisfied Mr. Ian Wyre has the highest level of customer in my opinion and I am always greeted with the big smile and a firm handshake. Mr. Ian Wyre has the highest level of customer in my opinion and I am always greeted with the big smile and a firm handshake. More

Great Customer Service Ian Wyre Ian Wyre has always made me feel apart of the BMW family . He’s professional and pays attention to details even the smallest things . I drop my car of Ian Wyre has always made me feel apart of the BMW family . He’s professional and pays attention to details even the smallest things . I drop my car off and Ian had a loaner waiting what got my attention is my station was set to the station I always listen too. It’s the little things he does . Thanks Ian More

Car maintenance Was very pleased with our first experience! They were able to give us a loaner until our car was serviced. He offered to wash our car himself when he Was very pleased with our first experience! They were able to give us a loaner until our car was serviced. He offered to wash our car himself when he realized it had not been done. Lee did an excellent job. More

Great Service This visit I had a new Service Consultant who was very welcoming and informative regarding my vehicle service needs. I was especially glad that he had This visit I had a new Service Consultant who was very welcoming and informative regarding my vehicle service needs. I was especially glad that he had a loaner vehicle ready when I arrived for my appointment and and I didn't have to deal with the rental car experience. More