BMW of Tallahassee - Service Center

Ryan Boatwright is fantastic Ryan Boatwright may be new to Capital BMW, but he has brought his "A" game with him to the service department. Everything was super. When he discove Ryan Boatwright may be new to Capital BMW, but he has brought his "A" game with him to the service department. Everything was super. When he discovered that certain parts were not available, he offered a loaner until the car was ready. He kept me abreast of every detail of the service. It was a very pleasant experience, and I highly recommend him to all. More

Consistently Excellent Service Lee Woodruff has consistently created a great customer experience, through responsiveness, in depth knowledge of BMW cars and, willingness to try to u Lee Woodruff has consistently created a great customer experience, through responsiveness, in depth knowledge of BMW cars and, willingness to try to understand any issue at hand. My service center review rating is based on prior and current experience. Consistently excellent service. More

I have been working with Ian for over 3 years. He has excellent customer service skills. He is very thorough and anticipates my needs to make sure I am provided for during my visit. I would highly recomm excellent customer service skills. He is very thorough and anticipates my needs to make sure I am provided for during my visit. I would highly recommend his business and service. More

Ian Wyre The previous service that I received from this dealership were far less than satisfactory. When my new BMW (purchased from a different dealership) nee The previous service that I received from this dealership were far less than satisfactory. When my new BMW (purchased from a different dealership) needed service I didn’t have the time to drive to Winter Park. I was very pleasantly surprised to find Ian Wyre as a courteous, knowledgeable, accessible and responsive service technician. So much so that I then bought a new Mercedes GLS from the dealership and paid a little more than a competitive quote. Ian is just as good as the great cars that they sell. More

Courtesy of service personell. On this visit it was a pleasure having Joe Trozzo as my go to person on my vehicle service. Courtesy is a standard at Capital BMW. On this visit it was a pleasure having Joe Trozzo as my go to person on my vehicle service. Courtesy is a standard at Capital BMW. More

Ian Wyre is the best! For the second time in a year, my vehicle sustained wiring damage as a result of pesky squirrels...Ian handled my dilemma with care and compassion. I For the second time in a year, my vehicle sustained wiring damage as a result of pesky squirrels...Ian handled my dilemma with care and compassion. I couldn't ask for a kinder, more understanding representative for BMW than he. He’s the best and would wholeheartedly recommend him to anyone! More

First year service BMW X.3 2019 Lee Woodruff is a knowledgeable and outstanding service consultant. Explains in detail every step of the way and answers all questions that I can un Lee Woodruff is a knowledgeable and outstanding service consultant. Explains in detail every step of the way and answers all questions that I can understand. More

Great service Ian Wyre was my service consultant for my most recent visit, and as usual he provided me with great customer service. He kept me informed as to the n Ian Wyre was my service consultant for my most recent visit, and as usual he provided me with great customer service. He kept me informed as to the necessities my car needed. He also showed me kindest and professionalism as always. Keep up the good work Ian. Thanks again. Sallie More

Outstanding Customer Service!! Ian Wyre is my service adviser. His attention to detail and patience are qualities I admire! His excellent customer service skills are truly appreciat Ian Wyre is my service adviser. His attention to detail and patience are qualities I admire! His excellent customer service skills are truly appreciated. Thanks!! More

Customer service Excellent and professional customer service provided by Ian Wyre at all times. Always curious and professional. Honest with the customer's best inte Excellent and professional customer service provided by Ian Wyre at all times. Always curious and professional. Honest with the customer's best interest in mind. More