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BMW of Tallahassee
Tallahassee, FL
1,217 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,217 reviews
August 26, 2015
Ian Wyre rocks! My service experiences were average until Ian Wyre joined the service team. He is friendly, knowledgeable, respectful, courteous, and caring. He is al My service experiences were average until Ian Wyre joined the service team. He is friendly, knowledgeable, respectful, courteous, and caring. He is also trustworthy, and he works hard to make sure each service visit I make is a positive experience. More
by Maisy
Employees Worked With
August 24, 2015
Experience with a high end car For people like me, high end cars create a certain level of anxiety and doubt. Mr White has made this anxiety non existance with his knowledge and res For people like me, high end cars create a certain level of anxiety and doubt. Mr White has made this anxiety non existance with his knowledge and responsiveness. He was very caring to accomodating my needs and questions, he was prompt in responding to my e-mails, phone and concerns and at the end of the deal I felt good about it and of course great about the "ride". Thank you Mr. White... The Virtual Nephrologist, Inc. www.TheVirtualNephrologist.com More
by The Virtual Nephrologist
Employees Worked With
Mandy Barnard
August 20, 2015
Ian Wyre is absolutely the most helpful and friendly service manager I have ever had the experience to work with. He goes above and beyond the call of duty eve is absolutely the most helpful and friendly service manager I have ever had the experience to work with. He goes above and beyond the call of duty every time to make certain that your experience is pleasant, and always makes sure that your vehicle is ready when promised. HE is the best reason I know to purchase a BMW at Capital Eurocars! More
by bethlk
Employees Worked With
August 19, 2015
awesome Customer service I just purchased a car from Paul White..He not only assisted me with purchasing a vehicle, but directed me on how to strengthen my credit score. Mr Pa I just purchased a car from Paul White..He not only assisted me with purchasing a vehicle, but directed me on how to strengthen my credit score. Mr Paul made me feel like part of the family. More
by Dugans007
August 19, 2015
2nd great experience! I just leased my second new BMW with the help of Paul White at Capital Eurocars. They made it very easy and a pleasure to do business there. I felt li I just leased my second new BMW with the help of Paul White at Capital Eurocars. They made it very easy and a pleasure to do business there. I felt like my complete satisfaction was their number 1 priority. More
by Austin.jewell
Employees Worked With
Brad Rodgers was extremely knowledgable!, Paul White, Mandy Barnard, Jamal Wilson
August 15, 2015
Service and its handling done well! I have been getting my BMWs (currently a low mileage, older 540i) serviced at Capital BMW for years. My service agent was Lee Woodruff, who had to mo I have been getting my BMWs (currently a low mileage, older 540i) serviced at Capital BMW for years. My service agent was Lee Woodruff, who had to move to Georgia for personal reasons. During his absence I often took my current BMW to Atlanta for service, though when I did use Capital, service was still handled pretty well. But Lee made a big difference when he came back to Tallahassee and Capital a few years ago. His attitude, sincerity and thoroughness, plus his ability to make my service needs of paramount importance make a service experience go smoothly. Clearly the people who do the service must also be doing the right things, but Lee Woodruff is the image of Capital services which I see and trust. More
by 5BMWguy
August 13, 2015
Repair Fastest service ever! 9;30 am to 3:00 PM Ian Wyre is an excellent an diligent agent. Coffee + fruit available at waiting area for your convenience. Fastest service ever! 9;30 am to 3:00 PM Ian Wyre is an excellent an diligent agent. Coffee + fruit available at waiting area for your convenience. More
by Z4in FLORIDA
August 11, 2015
Exciting I was treated warmly and felt important and not just a number. I look forward to a long relationship with BMW. Looking forward to many more deals! I was treated warmly and felt important and not just a number. I look forward to a long relationship with BMW. Looking forward to many more deals! More
by Jesse
Employees Worked With
Scott Stanley
August 10, 2015
Extraordinary service from Lee Woodruff and the entire crew Lee Woodruff consistently is, hands down, the best service advisor I've ever encountered. The latest example: Far from home when my 535d experienced a Lee Woodruff consistently is, hands down, the best service advisor I've ever encountered. The latest example: Far from home when my 535d experienced a serious problem, I contacted him by phone and he graciously shared some advice. When I brought the car in last week, Lee handed me the keys to a BMW loaner and had the problem in my car quickly diagnosed and repaired as expeditiously as possible. Wait, there's more: After realizing that the car would have to be held overnight until a part arrived, he offered to bring my grandchild's car seat clear across town to my house. This wasn't necessary, as I was going to be near the dealership anyway, but that kind of gesture marks the service experience offered here by Lee and by the entire service staff, including service manager Joe Gruen. It just doesn't get any better than this. More
by mmerzer
August 10, 2015
Best way to get into your first BMW I've been in a market for my first BMW for several months, waiting for the right car and the right deal. I paid a visit to Capital BMW doing some rese I've been in a market for my first BMW for several months, waiting for the right car and the right deal. I paid a visit to Capital BMW doing some research on models, and the sales staff and manager were very helpful. I consider myself very informed as a buyer, so when I decided on a vehicle, I was pleasantly surprised that the initial deal offered was fairly attractive, and the sales staff refrained from the underhanded tactics I came to expect from other dealerships. After ironing out some details of the deal, I am a proud driver of a brand new 335i. I look forward to many years of outstanding experience with this dealer and its staff. A particular thank you goes out to Patrick Williams and John Lowrey! More
by forourspam
Employees Worked With
Patrick Williams, Mandy Barnard, Jamal Wilson, John Lowrey
