BMW of Tallahassee

Friendly and helpful My service advisor, Andy Goldbourn, is always friendly, helpful and gives service with a smile...consummate professional and takes care of the custom My service advisor, Andy Goldbourn, is always friendly, helpful and gives service with a smile...consummate professional and takes care of the customer. He takes the time to listen to my concerns and I appreciate that. More

Always A Great Experience Over the past 5+ years, including this week, I have always had a pleasant experience with the service department. I have owned both Mercedes and BMWs Over the past 5+ years, including this week, I have always had a pleasant experience with the service department. I have owned both Mercedes and BMWs and I return to work with Parke Stafford. He is always courteous, efficient, pleasant and thorough, plus he will give an honest and realistic answer to my service questions. When you purchase these types of quality cars, you expect the service to the vehicle and your interaction with the staff to provide a quality experience equal to the experience of driving and owning the cars and Parke provides that level of quality. More

Great Service! I visited Capital BMW recently to check the status of my lease. I was helped by Vik Shashi who was very insightful and provided me an answer to any do I visited Capital BMW recently to check the status of my lease. I was helped by Vik Shashi who was very insightful and provided me an answer to any doubts I had regarding new lease options as well as options to terminate my current (now previous) lease. He helped me select the perfect model for my price range, as well as the right look. He is great at speaking with customers, and is very knowledgeable about the cars and the features they have. Nick Haggstrom was also very helpful with providing me a wide range of vehicles to select from, with great prices! Overall great customer service experience. More

Great Experience It was a great experience, everyone here was very helpful specially Mr. Angus Thomas he was very prompt and answer all my questions. It was a pleasure It was a great experience, everyone here was very helpful specially Mr. Angus Thomas he was very prompt and answer all my questions. It was a pleasure to get my car from this place. More

Awesome Service Consultant Ian is great! He is very personable and kind. I honestly appreciated how helpful he was. He took time to listen to my concerns and assured me that it Ian is great! He is very personable and kind. I honestly appreciated how helpful he was. He took time to listen to my concerns and assured me that it would be taken care of. I was very satisfied with my visit and the services rendered. More

Nobody better than Lee Woodruff Lee Woodruff is head of service for BMW at Capital Eurocars - and truly, there is no better word to describe Lee than SERVICE. He understands it and p Lee Woodruff is head of service for BMW at Capital Eurocars - and truly, there is no better word to describe Lee than SERVICE. He understands it and provides it at every chance he can! As long as Lee is there, so am I and my vehicles. More

Easiest fix on a check engine light affair I had been driving with the check engine light shining bright. Plus a side view mirror had a mind of its own, Lee quickly figured out the reason the c I had been driving with the check engine light shining bright. Plus a side view mirror had a mind of its own, Lee quickly figured out the reason the check engine light was on, and had the problem fixed in a few hour hours, getting me back on the road, with my 2008 BMW 335i. More

Airbag replacement due to recall I made an appointment to have the airbag replaced on my 2008 X-3 after receiving a safety recall notice. Upon arrival, I was promptly greeted by Andy I made an appointment to have the airbag replaced on my 2008 X-3 after receiving a safety recall notice. Upon arrival, I was promptly greeted by Andy Gouldbourn. Since I was waiting while the work was being done, Andy showed me to the waiting area where fresh coffee and snacks were available. I enjoyed my time there, the waiting area was clean and comfortable and the hot coffee and snacks were a plus. Andy was very pleasant to work with and he was very kind and efficient and promptly notified me that my car was ready. More

Great buying exoerience After several very disappointing visits to several other dealers including other BMW dealers we were ready to give up. We had been traveling over 1000 After several very disappointing visits to several other dealers including other BMW dealers we were ready to give up. We had been traveling over 1000 miles in two days with no results. We tried one more time and put a request online. Keith Millron responded to our inquiry. He answered all our questions and provided information requested. We reviewed the info and decided to make another trip. When we arrived Keith greeted us and we examined the X5 and it was just as described unlikie our previous dealer visits. Everything done online and by phone proved to be correct and we closed the deal. Mandy in finance was well prepared and was pleasant to work with. Danny in parts help us with accessories. Thank Keith we love the X5. More

Relaxing comfortable test drive with Keith My wife and I test drove a used X1 with Keith Milliron, who I can't recommend enough. Told him that we were early in the process and just driving a nu My wife and I test drove a used X1 with Keith Milliron, who I can't recommend enough. Told him that we were early in the process and just driving a number of different cars. He was professional, knowledge, easy going, and really attentive to what we wanted to accomplish with the drive. And a pleasure to ride around with; really, it was a blast! No pressure; more interested in cultivating relationships. One of the best salespeople I have come across in 30 years of car buying. A credit to the dealership, and the one to pick if you need a BMW/Mercedes (he also sells those under the banner of Cappital Eurocars, I think). We didn't end up buying the car, but I can't imagine having a better experience. More