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BMW of Tallahassee
Tallahassee, FL
1,216 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,216 reviews
June 20, 2018
Outstanding! Our experience was nothing short of amazing from beginning to end. Vick was our salesman. He was informative, patient, honest and most importantly pro Our experience was nothing short of amazing from beginning to end. Vick was our salesman. He was informative, patient, honest and most importantly professional. We love our new car and look forward to doing business with them in the future. Thanks Vik! More
by myfirstbmw!
Employees Worked With
Vik Shashikanth
June 14, 2018
Great customer service provided by Ian Wyre Ian is a honest and upfront service representative. Every visit I make, Ian always greets me with a smile. Furthermore, he made me feel comfortable Ian is a honest and upfront service representative. Every visit I make, Ian always greets me with a smile. Furthermore, he made me feel comfortable when I saw the exuberant cost for the repairs. He assured me that my vehicle would be back to her normal operating status. I am glad to say she is! Thank you Ian. More
by MaggieE
Employees Worked With
June 13, 2018
Awesome I got my new car from Capital BMW in Tallahasse Fl.. My salesman my the name of Stanford Stephens was patient and knowledgeable. Thank you. I got my new car from Capital BMW in Tallahasse Fl.. My salesman my the name of Stanford Stephens was patient and knowledgeable. Thank you. More
by romero2015
Employees Worked With
Mandy friendly and helpful. Thank you., Stanford Stephens
June 12, 2018
outstanding because everything went very well .and i was very satisfy with price and service.. and in a timely manner.and i was greeted professionally..i cal because everything went very well .and i was very satisfy with price and service.. and in a timely manner.and i was greeted professionally..i call joe and left a message and got back me rapidly and is very trustworthy..that is awesome service!!!thanks!!! More
by buff27
June 12, 2018
Tests your patience My BMW was towed in after hours We'd. 6/6 due to flat tire. Impressed with phone call from Service the next morning. I authorized new tires (in stock) My BMW was towed in after hours We'd. 6/6 due to flat tire. Impressed with phone call from Service the next morning. I authorized new tires (in stock) & alignment, but couldn't get info after leaving several messages on status so I went there late Thurs. afternoon & found nothing done. Rep had pulled records on the wrong vehicle & tried to convince me it was mine & warranty had expired. Phone messages not returned until 1:00 Friday. At 5:30 I went to pick up car, wrote a check, Rep took my drivers license & went to the other building for an extended period. It took 40 min. total to pay & drive out. Mon. 6/11 Louise left me phone message to encourage positive comments on surveys. I called & left her a message to call me before I write negative reviews. As expected, no response. The whole experience reminded me of Julia Roberts in Pretty Woman following her shopping spree. Mistake, big mistake. More
by Havana32333
Employees Worked With
Sam Lester, Louise,
June 11, 2018
Great service The customer service was great and quality service provided for my purchase of my 2015 BMW528i. My return for the suggested service was awesome as wel The customer service was great and quality service provided for my purchase of my 2015 BMW528i. My return for the suggested service was awesome as well. Service Advisor Ian Wyre is great to work with and is very professional. He goes the extra mile to make sure he is accurate with service needed and provided to your vehicle. More
by adams0705
Employees Worked With
June 10, 2018
Always great customer service Ian is always a pleasure to work with. He seems to take a personal interest in my needs. Whenever I call, he gets my car right in at a time convenie Ian is always a pleasure to work with. He seems to take a personal interest in my needs. Whenever I call, he gets my car right in at a time convenient for me, which I like better than the online scheduling. More
by Pomoxis
Employees Worked With
June 08, 2018
Good transaction and pleasant personal Flew from dc to buy my used bmw from here and was well received and treated very cordially and pleasantly. Dylan was a great salesman to work with a Flew from dc to buy my used bmw from here and was well received and treated very cordially and pleasantly. Dylan was a great salesman to work with and answered all my questions and provided all documentation needed to ensure my peace of mind prior to buying my car. More
by Aaks38
Employees Worked With
Mandy, Dylan Nash
June 08, 2018
Early Bird Gets the Worm Stanford was a very professional and informative sales agent who patiently answered questions as he completed the process of getting me a car in a tim Stanford was a very professional and informative sales agent who patiently answered questions as he completed the process of getting me a car in a timely manner. I’m happy with the car and the great service I received. More
by Success123
Employees Worked With
Stanford Stephens
June 07, 2018
Southern Hospitality Initial contact was made online, and Tommy assisted me with selecting my ideal car. Upon arriving to the dealership, Stanford helped with my final pur Initial contact was made online, and Tommy assisted me with selecting my ideal car. Upon arriving to the dealership, Stanford helped with my final purchase. Everything was handled smoothly! If I had questions or wanted something special, they provided accommodations! This was the best buying experience I’ve ever had. More
by BeautyQueen
Employees Worked With
Stanford Stephens
