BMW of Tallahassee

I have worked with both Ian Wyatt and Jessica Carbaugh, both of which have gone above and beyond to take care of my needs. They have been a pleasure to work with. I would definitely recommend this dealersh both of which have gone above and beyond to take care of my needs. They have been a pleasure to work with. I would definitely recommend this dealership. More

BMW 5 series 2018 Vary helpful and quick to respond. Unable to meet my price expectations. When there is a price drop I may be interested. Please contact me Vary helpful and quick to respond. Unable to meet my price expectations. When there is a price drop I may be interested. Please contact me More

As usual, a very satisfying and customer-friendly experience Ian Wyre is the bomb!!!!!---professional, courteous, always well informed about my vehicle, explains necessary repairs in a way that is easily unders Ian Wyre is the bomb!!!!!---professional, courteous, always well informed about my vehicle, explains necessary repairs in a way that is easily understandable------all in all a great ambassador for Capital BMW!!! I did, however, have one concern that was not addressed to my satisfaction. Ian attempted to address my concern with management, but management's response was unsatisfactory in my opinion. There was a defect ( long crack) in the leather on the front driver's side seat that is visible every time I enter my BMW X5. This crack was supposedly repaired under my original warranty and disappeared for a time. It recently reappeared in the same place, and even though I have an extended warranty, management took the position that it could not be repaired because it could only be addressed under the original warranty. I had raised the issue under the original warranty and assumed the problem with the defect in the leather had been addressed only to find that the problem had not been permanently re-mediated. This was the one and only time in my experience with Capital BMW (2 leased vehicles and 1 purchased vehicle) that I can truly say I was very dissatisfied and that the dealership failed to live up to its reputation for automotive excellence.. More

Trey Purvis is the best! In the midst of a major social distancing effort, Capital Eurocars' agile approach worked wonders. I inquired about a vehicle Friday afternoon, they In the midst of a major social distancing effort, Capital Eurocars' agile approach worked wonders. I inquired about a vehicle Friday afternoon, they sterilized it and brought it to my house for a test drive 10:30 Saturday morning, then they took it right back to the dealership. We worked the deal remotely and they delivered it at 3:30 that afternoon. Unbelievable service and safety from a top-notch dealer. I never had to leave my home and got a great deal on my dream vehicle. More

Ian Wyre was extremely professional & helpful with each & every encounter that I’ve had with him!!!! EXCELLENT !! I REALLY LOVE THE SERVICES I GOT H every encounter that I’ve had with him!!!! EXCELLENT !! I REALLY LOVE THE SERVICES I GOT H More

5 stars for Michael Tizzani! Had Wonderful experience! My overall experience with Michael Tizzani was excellent. He was very helpful/friendly and available 24x7 for answering my Queries. As a salesperson, My overall experience with Michael Tizzani was excellent. He was very helpful/friendly and available 24x7 for answering my Queries. As a salesperson, he is very knowledgeable and works really hard at striking the best deal. If anyone wants the car of his/her choice, Michael is the guy for you. He would leave no stone unturned to give the best in his capacity. Highly recommend Michael Tizzani for his absolutely wonderful customer service! More

Trey was a pleasure to work with. He was very knowledgeable and found the answer to any questions we had. He followed up with me and I feel like I could go to him for any questions we may have knowledgeable and found the answer to any questions we had. He followed up with me and I feel like I could go to him for any questions we may have in the future! More

Ian Wyre is an Awesome Service Advisor! He was very helpful & made sure what was all going on with my vehicle! I would recommend him! helpful & made sure what was all going on with my vehicle! I would recommend him! More

Jeremy Christoph is an excellent Representative in the Tallahassee BMW Dealership and is extremely knowledgeable about the automotive services, including computers and technology. That is why he is cal Tallahassee BMW Dealership and is extremely knowledgeable about the automotive services, including computers and technology. That is why he is called a genius! A fine young man that has a bright future! More

Absolutely professionalism So glad to see Lee Woodruff has returned even if for a short period of time. Lee is the most thorough, knowledgeable service advisor my husband and I So glad to see Lee Woodruff has returned even if for a short period of time. Lee is the most thorough, knowledgeable service advisor my husband and I have ever had the experience in working with. He is respectful and does what he says he will do. Lee always goes the extra mile to ensure information is relayed and not only relayed but in an understandable way. Hate to say it but going to have car serviced at Capital BMW WITH Lee is never a burden or dread. Kudos to Capital BMW and specifically Lee Woodruff! More