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BMW of Tallahassee

Tallahassee, FL

4.9
1,216 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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1485 Capital Circle NW

Tallahassee, FL

32303

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Showing 1,216 reviews

January 18, 2021

I had a great buying experience at Capital BMW! It was all very professional and Michael Tizzani was very courteous and knowledgeable. No pressure, just facts about the awesome car. More

by Manny H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Cocchiarella, Michael Tizzani
January 11, 2021

Mr.Ian Wyre was our service consultant, he was pretty quick & explain all the problems . Service was done what ever the time he told us. Thanks More

by Anishamail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Had my car serviced on Jan 7, 2021. As usual, Jessica Carbaugh was courteous, knowledgeable, handled my loaner car request and got me in and out in a timely manner. She called me promptly when my car w More

by rgibson724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

It was time for service on my SAV. The service consultant, Iam Wyre, provided excellent service during this visit. He answered all of my questions and concerns regarding the vehicle. More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

I was near Capital BMW and decided to walk in and make an appointment for an oil change. Ian Wyre got me set up promptly and was very easy to deal with. When I came back for my scheduled time, Ian got me che More

by hilton.thomas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Boatwright, Phil Holland
December 31, 2020

Drove up to Tallahassee from Panama City to look at high end vehicles not available locally. Worked with Michael Tizzani to see what we could find to fit our needs. We settled on a lease for a 330i and pi More

by fpro65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tizzani
December 25, 2020

I had an emergency with my car, so I didn’t have an appointment. I briefly described the vehicle problem to Ian and he knew what needed to be repaired. Ian immediately took care of my problem the same More

by Awgalloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Ian Wyre is a great service consultant. Service was done in a short period of time and I was able to watch a video of my car inspection. My first service on my new BMW was excellent. More

by a.meintjies
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Service stinks. Almost impossible to get your car fixed when you need it fixed. And they will not return your phone calls. You hear nothing until they send you a bill, no matter how many times you call and More

by Doug Hyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Wyre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

BMW of Tallahassee responded

Doug, Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great experience in our service department and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly contact me at the dealership on 850.574.3777 ext 3030 or email me at lhead@crowncars.com.com at your earliest convenience please? Sincerely, Lorraine Head, Customer Experience Manager

December 07, 2020

Quite outstanding! Phil Holland was my service agent that helped me every step of the way while my car was at Capital Eurocars. He is every car owner’s dream to have on their side! The customer service provi More

by Kirsten Mcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Holland
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