Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Tallahassee
Tallahassee, FL
1,215 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday Closed
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,215 reviews
October 08, 2021
Great customer service! Ian Wyre was just wonderful when I brought my car by to address a punctured tire issue. The service technicians got it changed quickly. The whole experience was very seamless consid I brought my car by to address a punctured tire issue. The service technicians got it changed quickly. The whole experience was very seamless considering I did not have an appointment and needed service. Thank you, Capital BMW! More
by lena
Employees Worked With
Ian Wyre
October 08, 2021
AMAZING SERVICE! Super friendly team! Jessica freaking ROCKS! If you need an advisor who really going to go hard for you ..SHE IS IT! I love Jessica! And Kevin was awesome too! Excellent service from Kevi ROCKS! If you need an advisor who really going to go hard for you ..SHE IS IT! I love Jessica! And Kevin was awesome too! Excellent service from Kevin! He even put my diamond license plate cover on for me, they stayed open late ..I mean overall it was really a wonderful experience!!!! Y’all are my BOO’S 4EVA! More
by BMWBarbie
October 07, 2021
Professionalism is how I would describe Ian Wyre . And very resourceful I enjoy bringing my vehicle to Capital BMW because I know it will receive the service it requires. very resourceful I enjoy bringing my vehicle to Capital BMW because I know it will receive the service it requires. More
by demetriaspradley
Employees Worked With
September 30, 2021
Love working with Kris every time I call he is on top of the job gets my car in communicates with me and makes sure I'm updated on my services the job gets my car in communicates with me and makes sure I'm updated on my services More
by rickporter.porter8
Employees Worked With
Kris Devaney
September 27, 2021
Kevin was great. He worked with me and explained all the in and outs of the BMW that I purchased. in and outs of the BMW that I purchased. More
by kathy.donofro
September 25, 2021
Jeremy Christoph was easy to work with and a nice person. I enjoyed doing business with him. I enjoyed doing business with him. More
by H King
Employees Worked With
September 24, 2021
I had the pleasure of meeting and working with Kris DeVaney. He was very informative and transparent when it came to what kinds of service my car needed and he was able to fix every problem that it had DeVaney. He was very informative and transparent when it came to what kinds of service my car needed and he was able to fix every problem that it had. I could not be more satisfied with my first ever experience with Capital BMW. More
by Marlee
Employees Worked With
Kris DeVaney
September 22, 2021
The worst service experience I have ever had! We do not have a BMW in my home town, so I made an appointment at our nearest location, Capitol BMW which is about 1 hour and 45 minutes away. My appointment t have a BMW in my home town, so I made an appointment at our nearest location, Capitol BMW which is about 1 hour and 45 minutes away. My appointment to change my oil was at 11am, I arrived at 1040 to find out that I will not be getting my car back the same day. I was shocked because that was not mentioned when I made the appointment, not to mention that means driving back to Tallahassee AGAIN. I needed to service so I left my vehicle and was told that it would be ready some time before 530 pm the next day. I tried calling the next day to make sure it was ready before driving down and got a voicemail box where I left a message and NEVER got a return phone call. So, we arrived to the dealership alittle after 5pm where we were told my vehicle was STILL not ready. The service woman also said she spoke to me that morning which was an absolute lie! I refused to leave my vehicle for yet ANOTHER night just for an oil change...absolutely ridiculous!! More
by Cstephens0424
Employees Worked With
September 22, 2021
We were promptly greeted upon arrival by Jessica. She quickly processed our arrival and got right on to the service. She quickly solved a problem we had with our key fob. She was very pleasant and courte quickly processed our arrival and got right on to the service. She quickly solved a problem we had with our key fob. She was very pleasant and courteous throughout our visit. More
by docswill
Employees Worked With
