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BMW of Tallahassee

Tallahassee, FL

4.9
1,215 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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1485 Capital Circle NW

Tallahassee, FL

32303

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Showing 1,215 reviews

December 18, 2021

Great experience and excellent customer service. Would most definitely recommend this location for any foreign vehicle More

by Adrienne D Kendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Junkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Alberti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Kris and Capital BMW we’re very helpful and responsive! Overall a great experience that I would recommend More

by lil18b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris London
December 01, 2021

First time experience with dealership service department. Earned my current service business and my future new car business. Kris DeVaney was incredible. More

by Charles Dailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris DeVaney- 5 stars. Above and Beyond
December 01, 2021

Jessica Carbaugh is an excellent customer service agent. I love BMW service. I am like the special care given by the dealership and attention to details. More

by joan_banister
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

As an out of state new car buyer, Michael Tizzani and Jeremey Christoph were both exceptional. I dealt with Michael mostly over the phone and he proved to be extremely professional, honest and knowledga More

by fma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Christoph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tizzani
November 30, 2021

Jeremy Christoph was great to work with. I was in a rush and he accommodated my schedule but also took time to share in my excitement for my new M3 Competition, and teach me the basics, while encouraging me More

by A Goodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Christoph
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Jessica was knowledgeable, friendly and accommodating. She set me up in a loner vehicle and explained in detail what was expected regarding the oil consumption test to determine why my vehicle needed 4 qu More

by Corhlth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Corhlth responded

Customer Service's three star review was for the month-long wait for scheduled maintenance and no one seemed to care. The wait added another 1200 miles and two more quarts of oil to an engine with an oil consumption problem. I didn't intend to complain but I was unable to send response without writing something so . . .

Dec 06, 2021 -

BMW of Tallahassee responded

We do understand your frustration at the long wait time for an appointment, and we do apologize. Unfortunately, like many businesses right now we are short-staffed but are working diligently to hire new technicians. Sincerely, Joe Gruen, Service Director

November 23, 2021

Excellent BMW agency - the best that I've ever experienced. Very professional, knowledgeable, and responsive. My Client Advisor, Michael Tizzani, was tremendously agile and competent. My entire More

by twinners98@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tizzani
November 23, 2021

Trey Purvis was an awesome client advisor! This was the easiest BMW purchase I have ever made and this was my 6th BMW. This was my first experience at Capital BMW. Capital had just the model/trim I was l More

by marshaschupp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2021

Jessica was very helpful and kept me informed throughout the service completion. Always professional and courteous. More

by JTCSIFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Haggstrom
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