BMW of Tallahassee

Capital BMW does a wonderful job of servicing my BMW. Mr. Ian Wyre is a terrific consultant who is always pleasant and professional. I’ll definitely continue taking my car there. Ian Wyre is a terrific consultant who is always pleasant and professional. I’ll definitely continue taking my car there. More

My car was having trouble starting. Ian Wyre got me in right away to determine the problem. I was able to understand the issue and make an informed decision. I appreciate the professionalism, knowledge di right away to determine the problem. I was able to understand the issue and make an informed decision. I appreciate the professionalism, knowledge displayed and timeless of the appointment experience. More

First time visiting this dealer. Brought my car in for 2 recalls. They completed them the same day and provided me with a shuttle service to and from work to pick my car up. Jessica was great, and didn’t tr recalls. They completed them the same day and provided me with a shuttle service to and from work to pick my car up. Jessica was great, and didn’t try to upsell me on unnecessary repairs. I definitely recommend their service department! More

This dealership was very clean and all the sale personal was great. My sale person, MR. Trey purvis was very patient with me, he was not trying to hurry my along like other dealer I have dealt with.He took was great. My sale person, MR. Trey purvis was very patient with me, he was not trying to hurry my along like other dealer I have dealt with.He took time to show me how my BMW work. I give him 5 ⭐️. Thanks Trey. More

Everyone was so nice and knowledgeable about the product. Having had a mercedes suv I was was not sure if I would like the BMW as much but I actually like it more! Having had a mercedes suv I was was not sure if I would like the BMW as much but I actually like it more! More

First, I want to say that I’m thankful my CA Kevin Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two months wait is extremely exhausting especially when you’re not fully aware of the process. Kevin was great at answering my questions during the process even though several times it took a while to receive a response. I feel that my experience was not perfect and could have been done better especially when trying to close the deal and take possession of the car. I was asked if I was able to take possession of the X4 that day and I replied yes I could. I was advised to send over my hubby and my drivers license and insurance card so everything will be taken care of before I get there and it will be a quick in and out. Submitted requested information. I even left work 3 hours early to make sure I made it on time. Get there and Kevin stated he was not aware I was coming and he requested DL and insurance card again. Provided again but explained I had already provided him with the information through our texts and he knew I was coming. We was not introduced to the service department. I offered to buy weather mats, but he advised that he would try to see if he could locate some because the service center had closed. We made it there around 4:30 and by this time we had been there for 2 hours just sitting. We did take a quick test drive before that. I assumed financing had been taken care of because I asked several times throughout the wait of my delivery and after I put down a $5000 deposit if financing would be an issue and he stated that his manager said it wouldn’t be. He first said, BMW was financing us and then he come back and said they’re sending our credit to multiple banks. To this day, I do not see where BMW FS pulled our credit. All in all, we were at the dealership until almost 7:30pm. We were promised gas in the car. We got ready to leave the dealership because we were the last ones and the X4 only had 22 miles left for gas on it. It seemed like, we were just being fed a bunch of BS so I’m not sure why the request for my feedback since my first time new car buying experience was ruined and there wasn’t any great customer service. I think a little training, he would be a great Salesman. My experience was not great outside of him contacting me to order the X4. More

I have been very pleased with the service provided by Kris DeVaney and the Capital BMW team. Kris DeVaney and the Capital BMW team. More

Jessica was my service consultant and she was great. I especially appreciate how good she is with her communication. My negative is the coolant reservoir was damaged during the service and was not caught especially appreciate how good she is with her communication. My negative is the coolant reservoir was damaged during the service and was not caught by the tech. After I left the dealership, I started getting low coolant indicator and had to return and put the vehicle back into the shop for further repair! More

Trey greeted my brother and me as soon as we arrived at the dealership. He was expecting us. I had been referred by a friend in the automobile business and had driven from Ponte Vedra Beach. The entire vis the dealership. He was expecting us. I had been referred by a friend in the automobile business and had driven from Ponte Vedra Beach. The entire visit was conducted in a friendly and professional manner. Trey took the time to make sure that I was comfortable with the entire process, and he answered my questions. My father was in the automobile business most of his life, and I appreciated that everyone made me feel like family. It also meant a lot that Crawford arranged to meet me and say hello before I left. It was an awesome experience! Thank you all so much! Dr. Janet M. Mint More

Jessica Carbaugh was excellent at taking care of my BMW service needs. She got me in and out as quickly as possible and made sure I understood what was being done to my car and when the next service would service needs. She got me in and out as quickly as possible and made sure I understood what was being done to my car and when the next service would be needed. I highly recommend her and Capital BMW. More