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BMW of Tallahassee

Tallahassee, FL

4.9
1,215 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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1485 Capital Circle NW

Tallahassee, FL

32303

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Showing 1,215 reviews

April 28, 2022

We thoroughly enjoyed our experience with Trey Purvis at Capital BMW. He was patient, but never pushy, and completely professional as we deliberated buying our new (to us!) 2020 BMW X5. I would highly recom More

by Linda Box
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

BMW of Tallahassee responded

Linda, Thank you so much for your positive review and recommendation! Providing a top-notch experience is always our goal, and we are delighted that Trey's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 28, 2022

Ian Wyre has been my service advisor for almost ten years! He always provides exceptional customer service and is very knowledgeable. His professionalism is the reason I continue to patronize Capital B More

by TamikoJ.J1
Recommend Dealer
Yes
Employees Worked With
Joe Gruen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Devaney
Apr 29, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Ian this positive review! He will be honored to hear of your kind words and to know that you deeply value his service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 27, 2022

Jessica Carbaugh has been so helpful, I just wanted to say how very much I appreciated working with her! My beautiful BMW was deemed a total loss. This was very sad news for me and I’d never been faced wi More

by Linda Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

BMW of Tallahassee responded

Linda, Thank you for taking the time to leave Jessica this positive review! We are so glad that she took great care of you, and she will be honored to know that you deeply valued her service. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

April 27, 2022

Jessica Carbaugh is extremely wonderful. She spoke to me with kindness and dignity. She kept me informed, step by step. She is just a wonderful person to have one your team. More

by braceyfmlypc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Jessica this positive review! We are so glad that Jessica took great care of you, and she will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

Apr 28, 2022 -

braceyfmlypc responded

Thanks so much. Wishing I could send Jessica pictures of me during my long awaited curise.

April 27, 2022

The person who sold me the car didn't have my best interest in mind. Didn't offer to tell me anything about the vehicle. My car ran hot without warning after a normal drive around the city. Never shou More

by braceyfmlypc
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Alberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Purvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Carbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Kris Devaney was excellent in his service at Capital BMW - we were waited on promptly and kept informed as to the progress of our service visit. Will recommend him highly. More

by karolhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Apr 27, 2022 -

BMW of Tallahassee responded

Thank you for taking the time to leave Kris this wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that his efforts could meet your satisfaction. We hope to see you again the next time your vehicle is ready for service. Safe travels!

April 23, 2022

I was satisfied with service, Kris was very helpful. My car is running fine now. More

by sandray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Devaney
Apr 25, 2022 -

BMW of Tallahassee responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that Kris's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service.

Apr 26, 2022 -

sandray1 responded

I will use Capital again for service needs.

April 21, 2022

I booked my appointment online and planned to wait while car was being serviced. The waiting area was clean and comfortable. Coffee/drinks and snacks were available while I waited. My service advisor was pr More

by Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Tallahassee responded

Kim, Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are pleased that our team met your satisfaction. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

April 20, 2022

Kind, friendly, professional and very helpful. Ian helped me with my car maintenance. He called me and let shuttle picked up me before the car was ready, and saved the waiting time. Thanks Ian Wyr More

by luck2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Wyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

BMW of Tallahassee responded

Thank you for sharing your positive experience with us! We are so glad that Ian and Ed took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

April 20, 2022

I loved working with Capital BMW - the staff were friendly, easy to work with and they explained everything in great detail. The team that helped me were Jeremy Christoph and Trey Purvis - both were More

by janiehenker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Christoph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Purvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris London
Apr 21, 2022 -

BMW of Tallahassee responded

Thank you so much for your excellent review! Providing a seamless and remarkable experience is always our goal, and we are delighted that Jeremy's, Terrance's, and Chris's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

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