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BMW of Tallahassee
Tallahassee, FL
1,203 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,203 reviews
June 15, 2007
If you are a college student (and female), don't bother with this dealership because they will try to take full advantage of you. I went there to see a car that was priced very low and when I got there, th with this dealership because they will try to take full advantage of you. I went there to see a car that was priced very low and when I got there, they claimed someone else saw it the night before at their other lot, already took it to a mechanic and was coming to buy it. After a test drive and price quote, I said I was interested and would put the deposit down right there, but wanted to take it to a mechanic. They said they wanted to give this other person a chance since he was there first. I came to find out during the day that this 'other' person actually never took it to a mechanic like I was told and came after me to do so, which would mean I was actually first in line for the car. The salesman claimed that he was very upset and that I was being treated unfairly and the other lot lied. I called back later in the day to find they sold the car to the other guy. The manager and salesman claimed they felt bad and that they were going to do everything they could to get me a similar car. A week later, they called and offered me a car with more miles and wanted more money, I said that I wasn't interested in the car because it was above my price range, and haven't heard from them since...go figure. I think the whole thing was a ploy to try to get me to spend more money. I would be happy to retract this message if they do find me a car at the same price as the other one, but I'm not counting on it. Unless you want to your car buying experience to be a complete circus, don't bother with this place. More
by SLG917
Helpful February 24, 2007
Persistently took back car for WARANTY work that was not complete. Continuous problems with BMW not being serviced by end of the day as promised. Loaner cars never available. I have dealt with this dealer complete. Continuous problems with BMW not being serviced by end of the day as promised. Loaner cars never available. I have dealt with this dealership under two different managements, both have provided abysimal service. I still own a BMW but drive to Jacksonville (3 hours) for service. More
by Bellisima
Employees Worked With
BMW Service Department
February 24, 2007
Car was is ready on time. Have to make appointments for warranty service sometimes a month in advance as there was no available appointments. They never have loaner cars available. Service manager is terr warranty service sometimes a month in advance as there was no available appointments. They never have loaner cars available. Service manager is terrible. The previous service manager"mike" was awesome. More
by Bellisima
Employees Worked With
BMW service department
