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BMW of Sterling

Sterling, VA

4.6
1,020 Reviews

21710 Auto World Cir

Sterling, VA

20166

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Showing 1,020 reviews

February 23, 2026

BMW of Sterling has been so good to me that I just bought another BMW from them. Service is wonderful with all the different advisors but Tasha in service and Miles in sales, really stand out. Keep up the go More

by jamerican747
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latasha Huffman, Miles Latimer
Feb 23, 2026 -

BMW of Sterling responded

Thank you for your business and your review of Tasha and Miles! We are proud to have your support, and we look forward to your next visit here at BMW of Sterling. Safe travels!

February 23, 2026

BMW is a well know and respected brand with high quality, performance, and luxury vehicles. So when you purchase such vehicles, you mainly assess the service rather than the car. The service at BMW of Sterli More

by ndepiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CANDICE FRISBY
Feb 23, 2026 -

BMW of Sterling responded

Thank you for sharing your love for BMW and for our team at BMW of Sterling; we hope to see you down the road. Safe travels!

February 17, 2026

Excellent communication and easy access when there are questions about my service. Courteous service personnel. More

by marialittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Spicher
Feb 17, 2026 -

BMW of Sterling responded

We’re happy to hear our team was courteous and communicative throughout your visit! Thanks from all of us at BMW of Sterling!

February 17, 2026

Team here is great. Tasha was super helpful and responsive. Service team is one of the reasons I’m so loyal to BMW. More

by Andrew R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Huffman
Feb 18, 2026 -

BMW of Sterling responded

Hi Andrew, thank you for sharing your kind review of Tasha and the team! We really appreciate your loyalty and look forward to seeing you again at BMW of Sterling. Safe travels!

February 16, 2026

Everything was great! Franklin Portillo, my car advisor was very professional, helpful friendly and knowledgeable.about all that needed to be done to my car to keep it in More

by arawlins5
Recommend Dealer
Yes
Employees Worked With
Franklin Portillo
Feb 16, 2026 -

BMW of Sterling responded

Thank you for choosing BMW of Sterling and for sharing your feedback with Franklin! It was our pleasure to assist you with your car care needs.

February 14, 2026

Everything was great from the start the finish. Julie took very good care of me and my bmw. More

by ryanbuckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 16, 2026 -

BMW of Sterling responded

Thank you for the 5-star review. It's great to know that Julie provided you with a great experience at BMW of Sterling. Come visit us again soon!

February 11, 2026

Having your car serviced can be a bit of a hassle, but Sterling really takes the pain out of the process. More

by Johnmmm.duda22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha , Jessica Eller
Feb 12, 2026 -

BMW of Sterling responded

Thank you for sharing your thoughts, John! We're thrilled the BMW of Sterling team made the process so smooth for you and got you back on the road safely. Until next time, we wish you safe travels!

February 10, 2026

I did not appreciate the service center not communicating that my truck would not be available when they said it would. It put me in terrible predicament needing a ride and no loaner was ever offered. More

by jwmerrittii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Feb 10, 2026 -

BMW of Sterling responded

Thank you for taking the time to leave a review. While we are happy to see that you had a 5-star visit overall, we apologize for the level of communication regarding your truck's availability and for not offering a loaner vehicle. If you would like to discuss further, please do not hesitate to reach out. We appreciate your business and look forward to welcoming you back in the future. Thank you!

February 09, 2026

Devon did a great job; good communicator and friendly demeanor. Provided loaner car which made things easier. More

by VSWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Hess
Feb 09, 2026 -

BMW of Sterling responded

Your 5-star review means a lot! We are pleased to hear that Devon provided excellent assistance at BMW of Sterling. Thank you for sharing your positive feedback and for choosing our dealership! See you next time!

February 09, 2026

Incredible staff, especially Julie! Great mechanics, wonderful support staff. Customer waiting area was very comfortable. Sales staff was available for questions as well More

by gbenson111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zapata
Feb 09, 2026 -

BMW of Sterling responded

Thank you for sharing your experience! It means a lot to the entire team, and we will be sure to pass your kudos to Julie. We hope to welcome you back to BMW of Sterling next time!