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BMW of Sterling

Sterling, VA

Overview
Reviews
Vehicles
4.6
1,020 Reviews
Call Dealership (571) 459-7837
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21710 Auto World Cir

Sterling, VA

20166

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Showing 1,020 reviews

March 03, 2026

Everything was perfect! The service, scheduling, location, etc. All positive to say. Than you a lot. More

by patysuarez07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Call Center
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March 01, 2026

Scheduling , service and delivery. were good. No complaints . Julie my advisor was great. Just started coming here. More

by dbolaji2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Mar 03, 2026 -

BMW of Sterling responded

Thank you for sharing your positive feedback about Julie and our team; we will be sure to pass these kind words along! Thank you for choosing BMW of Sterling; see you next time!

March 01, 2026

Very reliable ,every one is very professional,Devon and Serina are very fair with there estimates as well More

by Chrisblinggb1ing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Serena
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February 28, 2026

Assad is terrific. Professional polite a real pleasure to work with. He is best worker More

by scottturlington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assad is not listed and should be. He is your best employee. I have had some bad experiences at the dealership previously but never with him. Really professional and nice to work with. I told his service manager the same when I was there.
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Mar 02, 2026 -

BMW of Sterling responded

Thank you for your review and kind words about Assad! We look forward to working with you again at BMW of Sterling.

February 28, 2026

I’ve been a customer of Sterling BMW since 2010, and they have always treated me and my BMWs very well. More

by mjcarlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina
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Mar 02, 2026 -

BMW of Sterling responded

Thank you for being part of our family for over a decade! We are grateful for your business and your wonderful feedback.

February 28, 2026

I am at this dealership since the year 2000 and am very satisfied with everything More

by solveig.strasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha is great, Carlos Martell
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Mar 03, 2026 -

BMW of Sterling responded

Thank you for the 5-star review. If there's anything we can do for you down the road, please don't hesitate to reach out! We appreciate your continued years of business with us!

February 25, 2026

Julie is an excellent service advisor! She makes my visits easy, smooth, and transparent. The loaner car helps a great deal allowing me to still get to work while my vehicle is getting rep More

by HBmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Feb 25, 2026 -

BMW of Sterling responded

We love hearing from our customers and seeing reviews like this! Thank you for sharing your support for Julie and our team at BMW of Sterling! We look forward to welcoming you back!

February 24, 2026

Communications was great. Car was ready before stated time. Service record presented in folio. Easy! More

by Levi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Feb 24, 2026 -

BMW of Sterling responded

Hi Levi, we're glad to know that the process was smooth and efficient at BMW of Sterling. Safe travels!

February 24, 2026

Tasha and other service advisor were excellent and professional. Got a loan car ready for me within minutes of getting checked in which came in absolutely huge. They accommodated my schedule and needs More

by jlee0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bailey
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Feb 24, 2026 -

BMW of Sterling responded

Thank you for the great feedback! We’re glad Tasha and the team made your experience seamless from start to finish. We appreciate your business and hope to see you again at BMW of Sterling!

February 23, 2026

As always, my service manager, Julie, is a model of courtesy, care and efficiency. She makes a dreaded car repair experience fun More

by Barbara A Mitchell
Recommend Dealer
Yes
Employees Worked With
Julie Wharton
Report | Print
Feb 23, 2026 -

BMW of Sterling responded

Hi Barbara, we're happy to hear Julie provided you with such a positive experience during your visit. Thanks for sharing your feedback and for choosing BMW of Sterling.

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