BMW of Springfield

Buying a New Car Marc was wonderful in helping me find the "right car" and the "right deal" for me. He really puts the customer first and I like that he is not overly Marc was wonderful in helping me find the "right car" and the "right deal" for me. He really puts the customer first and I like that he is not overly aggressive which is typically what turns me off from a sale. He answered my questions and gave me the space and his expert advice without "hovering." He is a wonderful resource and would recommend him to anyone looking to buy a BMW or even explore buying one. He is very knowledgeable, down to earth, and professional! More

satisfied with service Found the experience to be very pleasant. The sales team was very professional and helpful They were willing to work with me on price. Also contacted Found the experience to be very pleasant. The sales team was very professional and helpful They were willing to work with me on price. Also contacted me a number of times after the sale to see if I had problems with anything on the car More

Flawlessly handled with absolute respect for my time Mark was excellent to work with on my car purchase. Towards the end of my lease, Mark telephoned me with reminders, but did not waste my time and did Mark was excellent to work with on my car purchase. Towards the end of my lease, Mark telephoned me with reminders, but did not waste my time and did not bug me. When it was time (with about a week left on my lease), I called Mark and he quickly understood my needs, concerns and interests. The entire process was extremely easy and I was able to obtain what I wanted with a minimal amount of time expended (I absolutely hate wasting my time). More

Superb! I felt offered the best care pacakage for my BMW I came to this dealership five years ago, and visited the Springfield location, and the same salesman was there. He never changed, still kind and pol I came to this dealership five years ago, and visited the Springfield location, and the same salesman was there. He never changed, still kind and polite, and friendly towards me. I thought its not in my budget but when I come back I hope Marc is still there, and he was! He's consistent, kind, friendly, clean, professional, and nailing the knowledge and sale of the car. I'm satisfied! More

Awesome experience. Marc Delafuente was the most understanding and friendly salesman I have ever met. He knew what I was looking for and helped me make the purchase easy. Marc Delafuente was the most understanding and friendly salesman I have ever met. He knew what I was looking for and helped me make the purchase easy. Would definitely recommend anything looking for a vehicle to work with him in the future. More

Nark Delafuente I was trying to reach a dealership in Springfield Ma. But I got Sprinfield. Missouri. Mark figured that out quickly but stayed on the phone with me a I was trying to reach a dealership in Springfield Ma. But I got Sprinfield. Missouri. Mark figured that out quickly but stayed on the phone with me answering questions that I had about a car. He went out of his way to help me and said I could call again if I had questions. Great sales person. Keep him More

GREAT SERVICE!!!! MADE US FEEL LIKE FAMILY,MARC DELAFUNETE WAS OUTSTANDING QUICK ,COURTESY AND PROFESSIONAL SERVICE. SECOND CAR WE BROUGHT FROM MARC AND BMW OF SPRINGFE MADE US FEEL LIKE FAMILY,MARC DELAFUNETE WAS OUTSTANDING QUICK ,COURTESY AND PROFESSIONAL SERVICE. SECOND CAR WE BROUGHT FROM MARC AND BMW OF SPRINGFEILD . WE ALSO GO TO THEM FOR CAR PURCHASE'S. More

Great Experience We had a great experience at BMW of Springfield. Our salesman was helpful and knowledgeable about the vehicles. I would recommend them to anyone looki We had a great experience at BMW of Springfield. Our salesman was helpful and knowledgeable about the vehicles. I would recommend them to anyone looking for a BMW More

Baker 2008 X6 The dealership remodel is beautiful and Mark F was very easy to work with. Brit in the collision center was accommodating and very helpful. Jim th The dealership remodel is beautiful and Mark F was very easy to work with. Brit in the collision center was accommodating and very helpful. Jim the GM was especially focused on our satisfaction. He made it all happen fast. Brett Baker More

Amazing customer service!! We had 2 BMW before and we were thinking change this time to a different brand but one more time we had a outstanding attention from Mark de la fuent We had 2 BMW before and we were thinking change this time to a different brand but one more time we had a outstanding attention from Mark de la fuente and finally we got our new x4 he is the best!! Great time, good help and awesome attention!! Thank you Mark so much. More