BMW of South Miami

I left my car in service on Saturday at 12:30 pm after one hour waiting to be attemded. The dealer was supposed to call us at 2:30 to pick the car. They never did and when I called them the dealer was cl one hour waiting to be attemded. The dealer was supposed to call us at 2:30 to pick the car. They never did and when I called them the dealer was closed. Before that I sent a text to our service person and he never answered me. My car was kept at the dealer for the weekend without any reason because it was ready on Friday. It was a really bad experience ! More

technical advisor was respectful , professional and helpful. He explained all relevant facts in a transparent manner helpful. He explained all relevant facts in a transparent manner More

My service person was very personable and a pleasure to work with. The entire visit to the service center was great work with. The entire visit to the service center was great More

The car is still showing the oil message in the car screen No car washed after service screen No car washed after service More

Normally quite good. However this was not one of my better experiences as I lost the use of my car for 2 days due to a minor problem. However this was not one of my better experiences as I lost the use of my car for 2 days due to a minor problem. More

Buying my BMW at South Motors BMW was a pleasure. My salesman, Christopher Calero, was very knowledgeable and very attuned to my interests. So, it was easy to be fitted with the right car for me. My salesman, Christopher Calero, was very knowledgeable and very attuned to my interests. So, it was easy to be fitted with the right car for me. Rafael Lafargue, the genius who taught me the technical aspects of my new car, was excellent. Michael, in Finance, made the financial part very easy to get through. More

Terrible experiemce. We had a en issue, on a 2018 230i, issue was diagnosed as battery problem and we had it fixed . Ultimately same issue came back again and after payin We had a en issue, on a 2018 230i, issue was diagnosed as battery problem and we had it fixed . Ultimately same issue came back again and after paying 3.000 for first fix incl a regular dervice they now wanted to charge us another 3.000 to sddress the same errors for which we had brought the car in originally. When we gladöy refused they returned a compöetely disassembled car… never again, unworthy of a premium brand. More

Chris is terrible. Problems at a dealership are not with the technicians or mechanics the problem start at the top with management. The management sucks so our experie Problems at a dealership are not with the technicians or mechanics the problem start at the top with management. The management sucks so our experience sucked. Be careful or you will be overcharged. Chris hides from every problem so don't count on his help when things go wrong. And they will go wrong. More

I had my Mini serviced and Victor was great, as usual. He has been there for a while and I count that as a positive. He has always been very professional and friendly. He has been there for a while and I count that as a positive. He has always been very professional and friendly. More

I went in for a service on my Mini and left with my Mini and a used BMW. Working with Cristian Rojas and the financial team was good. Cristian has a good sense of humor. Overall a good experience and I'm and a used BMW. Working with Cristian Rojas and the financial team was good. Cristian has a good sense of humor. Overall a good experience and I'm happy with my car. More