BMW of South Austin

Excellent service department. Great communication from service advisor to loaner to technician. Very much appreciated. Great communication from service advisor to loaner to technician. Very much appreciated. More

Wonderful first impressions , loved taking my vehicle in for service and find a consultant to give me options on the next BMW I will own. Brian Woolverton was amazing and Ashley and Deb in sales were super for service and find a consultant to give me options on the next BMW I will own. Brian Woolverton was amazing and Ashley and Deb in sales were super fun and knowledgeable and there to help. Thanks so much guys! More

Charles was great about sending me updates first thing each morning so I knew the status of my vehicle. I really appreciated the proactive updates! each morning so I knew the status of my vehicle. I really appreciated the proactive updates! More

Simply put, Charles and the service team make it look easy. Appointments are on time and communications are great. Work is outstanding. easy. Appointments are on time and communications are great. Work is outstanding. More

Amazing experience, from sales to service Shawn and Charles really provided top notch service. Customer for life! Charles really provided top notch service. Customer for life! More

With the amount of times we came in with questions, anyone would have been annoyed. But they were so patient and answered everything. anyone would have been annoyed. But they were so patient and answered everything. More

Nearly every service experience over the past four years has been exceptional and performed above my expectation. Our service advisor Charles Reeves is the primary driver of this rating. has been exceptional and performed above my expectation. Our service advisor Charles Reeves is the primary driver of this rating. More

I have bought 2 cars from South Austin BMW and convinced my mom to get her first BMW 2 years ago. The service that they provide is amazing. The battery died on my car this week. I called the service departm my mom to get her first BMW 2 years ago. The service that they provide is amazing. The battery died on my car this week. I called the service department and asked about a replacement. They wanted me to bring my car in to ensure there weren’t any other issues. They gave me transportation to and from the dealer, did a complete inspection of my car, replaced the battery, and cleaned my car inside and out. I was only at the dealership for a few minutes but they were just as friendly and informative as always. I’m a customer for life! Thank you! More

I have never had any issues with this dealer or their customer service advisors. In fact I can honestly say they have represented what I feel may be the better qualities of a dealer. customer service advisors. In fact I can honestly say they have represented what I feel may be the better qualities of a dealer. More