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BMW of South Austin

Austin, TX

5.0
179 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 179 reviews

May 04, 2023

The people at this dealer are the best, super helpfull and knowledgeable about my car I would totally recommend them to all my friends. Charles was a great advisor totally coming back. More

by Herritageblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves, Christopher “CC” Calder
May 05, 2023 -

BMW of South Austin responded

Hi Herritageblack, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations! We hope you have a great day!

May 01, 2023

Super clean location, great cappuccino, very helpful video feedback on underbody of vehicle. Professional Employees. More

by Bernd Haubold
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
May 02, 2023 -

BMW of South Austin responded

Hi Bernd Haubold, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2023

Everything was really great. We scheduled routine oil change but the tech found some issues with the car that were covered under warranty and was able to get them fixed. Cha More

by Amy Ruedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Apr 25, 2023 -

BMW of South Austin responded

Hi Amy Ruedas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2023

Everyone was helpful, the location is clean, and service was timely. My agent was particularly helpful and I enjoyed interacting with him More

by trevor
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 21, 2023 -

BMW of South Austin responded

Trevor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

Calvin and the service department were above and beyond. Got me in for routine maintenance and diagnostics on short notice and had me out and back on the road quickly. Courteous, efficient, and thorough… I More

by Luminarist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 15, 2023 -

BMW of South Austin responded

Luminarist, we are so pleased you enjoyed your visit to BMW of South Austin! We hope to see you soon!

April 12, 2023

This is a quality dealership. It is apparent that it understands people, as well as cars. More

by Ron
Recommend Dealer
Yes
Employees Worked With
Rivers Lausen
Apr 16, 2023 -

BMW of South Austin responded

Hi Ron, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 05, 2023

Great attention from Charles reeves in the service area taking care of my vehicle, thanks More

by Javier Gomez
Recommend Dealer
Yes
Employees Worked With
Charles, reeves
Apr 06, 2023 -

BMW of South Austin responded

Javier Gomez, we are so pleased you enjoyed your visit to BMW of South Austin! If you have any further questions, please give us a call. We’re always happy to help!

April 03, 2023

Calvin at BMW S Austin is exactly what you hope every service advisor to be. Great communication, timely work, and 100% positive. More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 06, 2023 -

BMW of South Austin responded

Ryan, we strive for 100% satisfaction. And it is great to see you had such a positive experience at BMW of South Austin. We hope to be of service to you again in the future. Best wishes, BMW of South Austin.

March 29, 2023

Buying a new vehicle is never an easy task, but after dealing with BMW of South Austin, specifically with Victor Pitts, I think I found my favorite place. Before driving out there, I inquired about a veh More

by josiancolon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Pitts
March 29, 2023

Calvin in service made drop off, loaner, and pick up easy and was informative via text the entire time More

by cowens1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
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