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BMW of South Austin

Austin, TX

Overview
Reviews
Vehicles
5.0
179 Reviews
Call Dealership (833) 262-4331
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5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 179 reviews

September 22, 2023

Calvin is the man he save me thousands of dollars by doing extensive review of my warranty making sure everything was good to go with my seat issues. He made sure that I had a comparable vehicle call me More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Report | Print
September 20, 2023

Charles Reeves was very accommodating and exceeded my expectations of how a dealership runs. Quick and efficient to say the least! More

by Jackie.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeves, Charles
Report | Print
August 29, 2023

I bought a BMW after a long time and Calvin Medrano has been the best service advisor I have dealt with. He is very communicative, professional and responsive. More

by Suman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano, Curtis Hardin
Report | Print
Aug 30, 2023 -

BMW of South Austin responded

Suman, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of South Austin! We do hope we can be of assistance in the future. Take care!

August 25, 2023

Loved the detail that was given in regards to my BMW’s needed repairs. They worked seamlessly with my warranty. More

by shapeuup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
Report | Print
Aug 28, 2023 -

BMW of South Austin responded

Hello Shapeuup, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2023

I appreciate Calvin Medrano and his efficiency on get my recall work handled. BMW Austin South definitely earns 5 stars! Thank you! More

by cscunningham55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Meramo
Report | Print
Aug 07, 2023 -

BMW of South Austin responded

Cscunningham55, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help!

August 04, 2023

Calvin Medrano is an amazing advisor! He was quick, efficient and patient in explaining the process for my brake and rotor replacement. Brakes working perfectly! Excellent support and gre More

by R Washington
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Aug 07, 2023 -

BMW of South Austin responded

R Washington, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2023

Great communication from start to finish and as always the honestly on repairs or service is greatly appreciated. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Report | Print
Jul 24, 2023 -

BMW of South Austin responded

T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. We hope to see you soon!

July 20, 2023

Calvin Medrano was very helpful and friendly! He is very communicative and made my service experience a breeze! More

by jlevario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Jul 24, 2023 -

BMW of South Austin responded

Jlevario, we are so happy to read such a great review about BMW of South Austin! If you're ever in need of more help, please let us know!

July 19, 2023

My service visit went well. It was a pleasure working with Calvin Medrano. Very efficient and great customer care. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Jul 20, 2023 -

BMW of South Austin responded

Kay, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, BMW of South Austin

July 17, 2023

Fantastic service. We drive from N.Austin to BMW South specifically due to the service when buying new and when servicing our other BMW's. It's worth the hassle of the More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Report | Print
Jul 20, 2023 -

BMW of South Austin responded

Hi Matt, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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