BMW of Silver Spring - Service Center

Mr Alfaro gave me great service when I came in to get my car serviced for the first time. He went above and beyond to assist me. He is truly a professional. I would recommend him to anyone visiting BMW of car serviced for the first time. He went above and beyond to assist me. He is truly a professional. I would recommend him to anyone visiting BMW of Silver Spring. More

Mr. Perry is a great service advisor. He is very knowledgeable about BMW's. He took his time and explained in detail about the different versions of BMWs on the showroom floor. He truly knows the pr knowledgeable about BMW's. He took his time and explained in detail about the different versions of BMWs on the showroom floor. He truly knows the product he is selling. I would recommend him to anyone looking to purchase a vehicle from BMW of Silver spring. More

Joe is a great human and he makes your service department look really really good! look really really good! More

This was my first visit to BMW Silver Springs and Grant was really helpful in answering my questions regarding tires. He was very knowledgeable which was a plus for me. The service was great from getting m was really helpful in answering my questions regarding tires. He was very knowledgeable which was a plus for me. The service was great from getting my tires and alignment to checking out. I will definitely be back for all of my car needs. Thank you BMW Silver Springs More

Ron Askew was excellent! Great guy to talk with and also got the job done quickly. Hands down the best experience buying a car. Usually I’m at the dealership for hours on end Great guy to talk with and also got the job done quickly. Hands down the best experience buying a car. Usually I’m at the dealership for hours on end. Mr. Askew was able to get me in my new car within less of 2 hours. I highly recommend seeking Mr. Askew if you’re looking to buy a car! The finical team was extremely helpful as well. Explained everything clearly and extraordinarily nice. More

We were from out of town and they serviced our car immediately. Couldn’t have gotten home otherwise. Very professional and empathetic to our plight. Great customer service. Wish you were our dealer! T immediately. Couldn’t have gotten home otherwise. Very professional and empathetic to our plight. Great customer service. Wish you were our dealer! Thank you so much! More

The service at the dealership was great and helpful. Everything was done properly and professionally. Everything was done properly and professionally. More

Grant King was awesome. .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of profession .. this guy exceeded my expectations... excellent in communications, friendly and pleasant demeanor, personable, displayed a high level of professionalism in how he interactedwith me, what i noticed his colleagues and others. Good job. More

One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very confo Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana Vega More

I stopped by for scheduled maintenance. Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or problems encountered. Was also able to stop in and see David to discuss our upcoming lease termination and what options we will have in the purchase or lease of a new vehicle. David has been our friend and salesman for over 12 years. He does an awesome job in assisting us when we are in the market for new vehicles. BMW Silver Spring is the best dealership we have ever worked with and we intend to remain their customers for the foreseeable future. More