BMW of Silver Spring - Service Center

Amit was wonderful. He helped me through a tough problem with the software, and persisted until it was solved. He helped me through a tough problem with the software, and persisted until it was solved. More

Best bmw dealer in the area . Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient. Brandi Rodgers a true perfesional and rock star. Knowledgeable and efficient. More

Went in to see Amit - fantastic assistance and service helping me with my 745e. He was great and an asset for the brand for sure!! helping me with my 745e. He was great and an asset for the brand for sure!! More

Brandi is awesome! ! She is always available to explain the problems in terms I understand. ! She is always available to explain the problems in terms I understand. More

For over 20;years, I have had taken my BMWs to BMW of Silver Spring, Maryland for service. Brandi Rodgers, my current service advisor, provides me with the exact details of the services my vehicle needs. Silver Spring, Maryland for service. Brandi Rodgers, my current service advisor, provides me with the exact details of the services my vehicle needs. I have a confidence in Brandi’s suggestions for my BMW. More

I dropped in to get some quick advice. The very pleasant receptionist, Lisa, referred me to Amit to help me figure out Apple Car Play. Amit came out quickly and was even more welcoming and The very pleasant receptionist, Lisa, referred me to Amit to help me figure out Apple Car Play. Amit came out quickly and was even more welcoming and knowledgeable than I expected. He was very patient and actually ended up showing me a whole lot more than I stopped in for. A WHOLE lot more! There were so many features/conveniences in my car that I was not enjoying. I really appreciate the experience and encourage anyone to stop in! More

I love this dealership. .and rachel rhea bends over backwards for her clients. Ver professional establishment .and rachel rhea bends over backwards for her clients. Ver professional establishment More

I purchased parts from Horacio for my BMW x5. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. He was able to get the parts quickly and with less hassle. I really appreciate him saving me time and money. More

I have rarely encountered a more obnoxious customer representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have c representative than Mr. Palacios. He was rude and unhelpful throughout my transaction. At one point, he even mumbled something like, 'I should have called in today.' Unfortunately, this is not the first time I have received poor service at this dealership. More

Great experience with the service manger Mr Ron P Very professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service professional excellent customer service friendly and helpful give you personal privacy customer service, I’m very happy with the maintenance service to my M8 Excellent mechanic service ,Mr IAM was very professional very knowledgeable and friendly I will definitely recommend my friend and family Thank you very much for your service Mr Ron.P I will give you 10 star rating More