BMW of Silver Spring - Service Center

The customer service is marvelous, and they will welcome you to the BMW family. Thank you Christian for your love and kindness. you to the BMW family. Thank you Christian for your love and kindness. More

Brandi has been my service advisor for several years. She's very efficient, friendly and courteous. She's a pleasure to work with. She's very efficient, friendly and courteous. She's a pleasure to work with. More

Awesome service from salesmen, to service reps and last but not least the BMW Genius. Professional and responsive. but not least the BMW Genius. Professional and responsive. More

Amit is a corporate treasure of BMW of Silver Spring. The resident genius in BMW technology and engineering, Amit was persistent in resolving an idrive9 issue with my new x3 that he determined required The resident genius in BMW technology and engineering, Amit was persistent in resolving an idrive9 issue with my new x3 that he determined required resynching the vehicle with the BMW cloud. It was not readily obvious. Amit also is a treasure for the dealership customers. His engagement on any number of topics discussed during the lengthy session and his depth of character made the afternoon rewarding for me and my wife in so many ways. We look forward to catching up with Amit during our next visit. More

Kyle has exceeded any and all expectations over and over again for me, my friends, and my family. He goes out of his way, is unbelievably responsive and available, and always follows thru regardless of the again for me, my friends, and my family. He goes out of his way, is unbelievably responsive and available, and always follows thru regardless of the circumstances. I am amazed by Kyle. I have been buying from so many dealerships and usually luxury vehicles. And he is by far, the best person I have ever had the pleasure of working with. And trust me, they usually all start off great. But with Kyle, it continues whether it is service, information or sales related! This guy is a rare and exceptional person. More

Great service! Joe set us up with everyone and the communication was superb! We got a video of the car inspection where everything that needed to be done was explai Joe set us up with everyone and the communication was superb! We got a video of the car inspection where everything that needed to be done was explained in detail. We also got updates at every step and everything was completed perfectly within the shortest possible time. Thank you! More

If you want someone who will the extra mile to help you, please find Joy. She is the best!!!!!!!!!!!!!! Joy thanks for all that you do. please find Joy. She is the best!!!!!!!!!!!!!! Joy thanks for all that you do. More

Joy Chilcoat is the best service employee ever. She cares about the customer first & it satisfaction. She cares about the customer first & it satisfaction. More

My windshield was recently replaced by the excellent team. Thank you for the service provided today. team. Thank you for the service provided today. More