BMW of Shrewsbury
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Car buying experience ~ Edye Extremely professional! The dealership came recommended by a friend. We called ahead of time asked for the X1 to be ready to test drive upon our arriv Extremely professional! The dealership came recommended by a friend. We called ahead of time asked for the X1 to be ready to test drive upon our arrival. We were greeted by Joey Harrington who had the car ready ~ no waiting! Joey was non pushy courteous and knowledgeable. We received a fair price for our trade and purchase. We are happy with our investment an amazing driving experience! More
EXCELLENT CAR BUYING EXPERIENCE I have been searching for a year for "my perfect car", i have walked out of quite a few dealerships, due to the obnoxious salesmen , ones that give yo I have been searching for a year for "my perfect car", i have walked out of quite a few dealerships, due to the obnoxious salesmen , ones that give you silly high quotes thinking you live under a rock, to ones that are juggling you with 3 other clients, to ones that leave you waiting and waiting around the showroom. Joey Harrington and rest of staff were prompt, not pushy, knowledgeable, really listened to what I was looking for on my driving wish list, patient and just plain nice people to work with. Gave us a good fair deal on our trade and a fair deal on our purchase ( without the silly back and forth game other dealerships play) of the X1 which I LOVE, if you are on the short side and have been searching for a small vehicle, with excellent visibility, great handling and pick up, but just haven't been able to find "the perfect driving machine" go see Joey and order the X1! All around pleasant purchasing experience. More
Honest and cost concious I had trouble with my X3 while on vacation in NJ. They fixed the immediate problem and told me when I got back home to have my local dealer check the I had trouble with my X3 while on vacation in NJ. They fixed the immediate problem and told me when I got back home to have my local dealer check the rear shocks as one was supposedly leaking. I took it in to Wagner, where I bought the car, and had them take a look. They told me that if the shock was leaking at all it was very minimal and they recommended I not replace the rear shocks yet and to check them again at my next regular service appointment. This saved me a lot of money needless to say. I greatly appreciate Wagner's "wait and see" approach. More
Very accomodating Just bought a car, everyone was friendly and helpful. I felt that I got a very fair deal on the car that I wanted. Joey Harrington is a great salesman Just bought a car, everyone was friendly and helpful. I felt that I got a very fair deal on the car that I wanted. Joey Harrington is a great salesman, helpful but not pushy. I have walked out of other dealerships when I felt that the salespeople were obnoxious. Did not get that here, evryone was pretty down to earth and helpful. More
My visit Wagner BMW is awsome ! First class dealership ! I was driving and my cigarette outlet stopped working... Drove in and expected to have to make an appo Wagner BMW is awsome ! First class dealership ! I was driving and my cigarette outlet stopped working... Drove in and expected to have to make an appointment... Nope took care of it within 15 minutes... Matt the service rep was fantastic, can't say enough positive things, never any gasses or headaches ! More
Excellent Experience!!! A+++ I was in the market for a BMW X5 and came across a CPO vehicle on the website. I emailed at 10:30 p.m. Friday night and had a response within 10 minut I was in the market for a BMW X5 and came across a CPO vehicle on the website. I emailed at 10:30 p.m. Friday night and had a response within 10 minutes. They were on line dealing with another customer and saw my email well after they were closed. They took the time to respond even though I was not expecting it. Scheduled an appointment for the next morning at 9:45. I met Joey Harrington, my assigned Sales Rep. Great guy!!!! We went on a well thought out test drive. Joey H. was knowledgeable and an effective partner in the transaction. Within 25 minutes of the test drive we had agreed on a fair price for my trade in and the deal was struck. The Finance team was awesome and easy to deal with. No hard sell here. Again, very thoughtful about the various aspects of the transaction. Picked the vehicle up on the coldest day of the year and yet Joey H. did not rush the process. He took the time to wash my license plates before he put them on the vehicle. It is the little details that matter!!!! If you are in the market for a new or used vehicle do not hesitate to give Wagner a shot for your business. I do not think you will be disappointed. More
They don't keep their words, once you sign they take back al I bought a 2009 car and I was promised the car is in a perfect condition, I was told they will fix the small dents in the car, touch the scratches, br I bought a 2009 car and I was promised the car is in a perfect condition, I was told they will fix the small dents in the car, touch the scratches, brand new tires and new breaks. After I day of taking the car the engine oil light went on and I realized the car is very loud. Took it back to the dealer and I discovered that the car was not completely checked and the breaks and tires where not changed as I was told on signing. I was given an apointment after 2 weeks to fix the dental and check the sound coming from the car. Took the car on time 8:00 and got a call at 16:00 saying car is ready. Just to realize nothing was don't, dents were still there, paint scratches where not touched, and they told me the problem is from the tires not the engine and since the tires have more than 50% life on it they are considered new and they won't change it. Car is very load on driving, I and it doesn't drive smothly, and I feel unsafe. Worst experience with a car dealer, all they care about is that u sign and then you are history. Do not trust them and if given promises take it in writing. More
Best car buying experience ever- thank you Donald Minnich I recently purchased a new X1 at Wagner BMW in Shrewsbury, but would consider other brands if that's what Donald Minnich is selling! It is unusual to I recently purchased a new X1 at Wagner BMW in Shrewsbury, but would consider other brands if that's what Donald Minnich is selling! It is unusual to find such an honest and thoughtful salesperson. This was the easiest, most unobtrusive, efficient, stress free process yet. The finance manager, Phillip Scott, also very personable and easy to deal with. Well worth the drive from Boston. I will see you in 2 years Donald, thanks again! More
Do not service your car at bmw or mercedes Both service departments are $300 to $400 more per repairs. When the advisors are too busy for u they are disrepectful. Do not go, it gets worse there Both service departments are $300 to $400 more per repairs. When the advisors are too busy for u they are disrepectful. Do not go, it gets worse there every time. Its really zero out of five. More
Outstanding sales experience My current BMW is my eighth one. I did business with other dealers previously, but they all managed to foul up either in the sale or the service. I' My current BMW is my eighth one. I did business with other dealers previously, but they all managed to foul up either in the sale or the service. I've done business with Wagner for five of my cars -- close to 15 years. They are beyond honest and helpful. They understand my interests and preferences and have made it easy to do business there. More