BMW of Shrewsbury
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My husband and I have purchased other vehicles from a few different dealerships and this dealership was great to deal with. One of the main reasons we had such a great experience was because of Kyle, he was different dealerships and this dealership was great to deal with. One of the main reasons we had such a great experience was because of Kyle, he was by far an awesome client advisor. The other person we deal with was Chad in finance, he also was wonderful to deal with. We would recommend this dealership anyone looking for a vehicle. More
Great shopping experience. Great service. Although the car broke down within the first 50 miles, they took care of it afterwards. Responsible sales person Kyle. car broke down within the first 50 miles, they took care of it afterwards. Responsible sales person Kyle. More
Overall excellent experience My overall experience at BMW of Shrewsbury was excellent. From my initial conversations with Brad Taylor (General Sales Manager), to my sales meeting My overall experience at BMW of Shrewsbury was excellent. From my initial conversations with Brad Taylor (General Sales Manager), to my sales meeting with Sergio Roque (Sales Representative) and working with Adam Tremblay (Business Manager) on the financial aspects of the deal and reviewing all the options on my X5 with Garrett Powers (BMW Genius, I couldn't be happier.I highly recommend the team in Shrewsbury, they went above and beyond. More
Kyle V. is awesome! Highly recommend. He explained everything, set up the accessories, and taught me about all of the features!!! Thank you for everything Kyle!!! everything, set up the accessories, and taught me about all of the features!!! Thank you for everything Kyle!!! More
Kyle and his team were a pleasure to work with from beginning to end. They were responsive and made purchasing a car during a pandemic easy and stress free. I would highly recommend them! beginning to end. They were responsive and made purchasing a car during a pandemic easy and stress free. I would highly recommend them! More
The experience at BMW of Shrewsbury was great. Kyle Vartanian took the time to listen to what I wanted and took excellent care. He provided the right amount of time with me. Kyle is very professional a Vartanian took the time to listen to what I wanted and took excellent care. He provided the right amount of time with me. Kyle is very professional and it was a pleasure to work with him and his team. I strongly recommend him. I have no doubts I will go to him for my next car. More
Worst dealership I've experienced so far I had in general good impressions with BMW dealers mainly through some of my previous purchasing experiences. However, this dealer is beyond the worst I had in general good impressions with BMW dealers mainly through some of my previous purchasing experiences. However, this dealer is beyond the worst. Head to toe, from their store manager Adam Tremblay who sits there as a piece of statue, to the rude and unprofessional salesman Sergio Roque, Mohammad Mirazimi. First: in general this sales team is lack of patience! For instance, if you ask them a question about the car, before even you finish the question, they will cut you off and give you some stupid reply which is not even what you asked. Hey, please listen to the customers first, at least wait people to finish the sentence and take a second to think before you say? Second: they do not seem to be professionally trained to get things sold. Rather, they are trained to be disrespectful to people and kick customers out of the door. After a few sentences of chatting with the store manager, it is obvious this bad team comes with a bad manager or in another way, a bad manger comes for a bad team. The manager sits in his seat like a statue, and can not hold intelligent resourceful, conversations. Do not go there, see how many one star review they got! There are solid reasons why they got bad reviews!! More
Mohammad Mirazimi Outstanding Sales Professional. I highly recommend him. I have leased BMW’s through Mohammad for the past 24 years. Four 7’s, Three 5’s for me. Fiv Outstanding Sales Professional. I highly recommend him. I have leased BMW’s through Mohammad for the past 24 years. Four 7’s, Three 5’s for me. Five X5’s for my wife. About to take delivery of a 2020 M850i Gran Coupe. He knows his stuff, he’s efficient, trust worthy and direct to the point. Results speak to themselves, there is a reason he has earned numerous recognition awards from BMW. More
rip off i took my car in for service under the new ownership and i was quoted prices for general service , when i went to pick up the car the prices were j i took my car in for service under the new ownership and i was quoted prices for general service , when i went to pick up the car the prices were jacked up and i was told i initialed a service order that they could not produce . stay away from this service dept , very dishonest and have no problem lying to your face . will never be back More