BMW of Shrewsbury

This dealership is uniquely positioned relatively to other companies. I was trying to buy new X5 and dealt with all official BMW dealers in MA. Only Wagner BMW was willing to go “extra mile” to meet my other companies. I was trying to buy new X5 and dealt with all official BMW dealers in MA. Only Wagner BMW was willing to go “extra mile” to meet my requirements in car’s configuration and pricing. Al Moreno provided continuous support and stream of information while I was waiting for my vehicle. Timely returned calls, additional information – everything is in place. Superb customer service – that is all I can tell. More

Mark was fantastic to deal with right from the start. He was very laid back through the entire process and I never once felt pressured. He was extremely efficient in getting all of the behind the scenes wo was very laid back through the entire process and I never once felt pressured. He was extremely efficient in getting all of the behind the scenes work done and I was able to pick my car up the following afternoon. He was very personable and made me feel totally comfortable. I would highly recommend Mark, as well as the Wagner dealership, to anyone looking to purchase a BMW. More

Purchasing the car (pre-owned 128i convertible) was relatively painless. Fabricio seemed comfortable with me buying either a new or pre-owned vehicle. I would have liked to have information about opt relatively painless. Fabricio seemed comfortable with me buying either a new or pre-owned vehicle. I would have liked to have information about optional insurance (on tires and extending warranty) prior to signing papers, but didn't feel too pressured (just unprepared). The vehicle was ready quickly -- The only snafu was that my insurance company was faxing registration information to the wrong fax# which added an extra hour or so. I heard good things about service while waiting for the vehicle to be ready, so I hope that I feel as good about it when I use it. More

Bought a used vehicle in an hour flat. He was very knowlegable in the vehicle. Fabricio faciliated all of the paperwork and the bmw team got me out of there in really quick and stayed past closing to knowlegable in the vehicle. Fabricio faciliated all of the paperwork and the bmw team got me out of there in really quick and stayed past closing to get it done. What made this work was the great price. Everybody was happy, including ous with our trade. I would really recommend this dealer and if i were in the market for a bmw i would go back. More

The X-5 we took home about a week ago is third BMW we have purchased from Mark Daniels and Wagner BMW in the last three years. Wagner Motors and Mark Daniels understand the key ingredient in making the s have purchased from Mark Daniels and Wagner BMW in the last three years. Wagner Motors and Mark Daniels understand the key ingredient in making the sales process enjoyable and that is no pressure. It's a simple discussion of what you would like to pay and what they will sell for. No gimmicks, no hard sell, no canned sales tricks. Mark Daniels is the consummate BMW sales professional with complete product knowledge. Our experience with their BMW Service Department has been very good as well. Everything is fixed right the first time with no return trips. The car is returned clean and on-time. The showroom and waiting area are comfortable, clean, and well organized with complimentary coffee and breakfast snacks. Hopefully, you will not need to experience it, their collision center is second to none and will put things back to new if you have an unfortunate accident. You should have no reservations about doing business with Mark Daniels and Wagner Motors BMW. More

I just purchased a pre-owned X3 at Wagner BWM. Mark Daniels made the process a lot easier. He was straight forward about the price and gave me plenty time to think about the purchase. But more importan Daniels made the process a lot easier. He was straight forward about the price and gave me plenty time to think about the purchase. But more importantly, answered all my questions either by phone or e-mail. Not even once he was pushy. I highly recommend him. I also would like to thank Sara Sutherland for providing excellent service on the financial side. More

Mark Daniels our sales person was very pleasant and accommodating, he received a VIP treatment from the moment we walked trough the door. I even recommended Mark Daniels to one of my friend and she pur accommodating, he received a VIP treatment from the moment we walked trough the door. I even recommended Mark Daniels to one of my friend and she purchased a X3 BMW like mine. Everyone was so nice to us and my friend More

The Wagner dealership provides every measure of service that you would expect at a luxury dealership but with a very no nonsense, down to earth attitude. They know their vehicles, help you to wade through that you would expect at a luxury dealership but with a very no nonsense, down to earth attitude. They know their vehicles, help you to wade through the options and packages and communicate very well throughout the process until you car is delivered More

For the past 6 years our relationship with the BMW team has been excellent. The sales crew is excellent - Gene Kalp and Al Moreno- are both so professional and personable and have taken the time to go ove has been excellent. The sales crew is excellent - Gene Kalp and Al Moreno- are both so professional and personable and have taken the time to go over the details with no pressure whatsoever. The service department is fantastic. I would recommend this dealership to everyone. Thank you everyone, especially Gene, for everything. More

Looked at a new car and loved the x3 - Marc was excellent - showed us what we wanted to see and did everything to answer our questions and negotiate the price that we were happy with. Would highly recommend - showed us what we wanted to see and did everything to answer our questions and negotiate the price that we were happy with. Would highly recommend Marc and Wagner BMW - I also have an Audi which we purchased from Wagner Audi so we have had several years of experience with Wagner - they are top knotch. More