BMW of Sarasota - Service Center

Everyone at the dealership was very friendly and professional. I called for a last minute appointment and they were able to slip me in. professional. I called for a last minute appointment and they were able to slip me in. More

Really great service. Was in and out, and they fixed my recall in under 3 hours. Couldn’t have had a better experience! Was in and out, and they fixed my recall in under 3 hours. Couldn’t have had a better experience! More

Derek was the best . Easy to work with great communication and care made it very easy . Easy to work with great communication and care made it very easy . More

Greg is always keeping me informed about what my car needs and never tries to get me to do work that's not necessary. I appreciate his experience and would to take my car to anyone else because I trust needs and never tries to get me to do work that's not necessary. I appreciate his experience and would to take my car to anyone else because I trust him More

Very responsive and helpful with getting my daughter’s car back on the road safely. Derek is great. car back on the road safely. Derek is great. More

The service was super quick and friendly, and they had coffee and snacks available. The customer lounge was clean. The car wash and vacuum were really nice touches. coffee and snacks available. The customer lounge was clean. The car wash and vacuum were really nice touches. More

3 hours for an oil change is absolutely ridiculous with an appointment on a weekday. an appointment on a weekday. More

Service was terrible. Received back brakes when front brakes requested . Was told front brakes were fine so they did back. THEN they took for a test drive. Then told me I Received back brakes when front brakes requested . Was told front brakes were fine so they did back. THEN they took for a test drive. Then told me I needed front Brakes! 5hoursNo time so had to make another appointment. Was in 2 weeks prior and nothing was wrong? Oil change & wiper blades. No blades were put on. 3 hrs. Front brakes requested appointment 3 hours. Came back for 1 tire -3 hours. Told asst mgr and advisor I will not be returning. Seemed un-phased. Will drive 45 min in hopes of "BMW"service. More

I arrived timely and the service was completed within the time frame quoted! That’s a rarity at most car dealers in my experience. Great job BMW! time frame quoted! That’s a rarity at most car dealers in my experience. Great job BMW! More

Had a good experience at Sarasota BMW and all personnel were very nice and friendly. were very nice and friendly. More