BMW of Sarasota - Service Center

quality service and communication and appreciated how the process of underbody video of vehicle showed where things were process of underbody video of vehicle showed where things were More

The best service center ever, with the best service manager, Greg. He is always understanding, concerned, knowledgeable, and never a hesitation that the job won’t be done. It is done to the best outcom manager, Greg. He is always understanding, concerned, knowledgeable, and never a hesitation that the job won’t be done. It is done to the best outcome. More

Easy scheduling. Friendly service staff. Good communication. Greg was great to deal with, friendly and kept me informed throughout the process. Friendly service staff. Good communication. Greg was great to deal with, friendly and kept me informed throughout the process. More

It was great service but I will add the complementary car wash and vacuum as it is done in MA and NH dealers. wash and vacuum as it is done in MA and NH dealers. More

Brooke is fantastic. Great work always by this team. Great communication on what vehicle status is. Also had the vehicle ready before estimated time. Highly recomended Great work always by this team. Great communication on what vehicle status is. Also had the vehicle ready before estimated time. Highly recomended. More

Service call was for oil change and the service was clean fast and i waited for car. Well done fast and i waited for car. Well done More

The latino had a nasty attitude when i approached and that should be addressed with her. Not very welcoming when you have a $1,000 bill to pay. Maybe a different position somewhere in the back for her wh that should be addressed with her. Not very welcoming when you have a $1,000 bill to pay. Maybe a different position somewhere in the back for her where she cannot communicate with customers. Needs serious training. Overall besides her ruining the experience everything else was great. More

Service dept personnel always pleasant. Any work is explained in detail. Very pleased with BMW. Any work is explained in detail. Very pleased with BMW. More

Everyone at this dealership was professional and worked to get my car repaired in a timely manner. They kept me informed with any new developments so that I could make informed decisions on whether or no to get my car repaired in a timely manner. They kept me informed with any new developments so that I could make informed decisions on whether or not I wanted to move forward with repairs. More

Everything went well car was fixed in a timely manner. Communication was fluent and was constant. Communication was fluent and was constant. More