BMW of San Rafael

Incredible Service. Robert Stephens, my service rep was amazing. I brought the car in for it's first servicing and while he told me it would be an hour and a half, he go Robert Stephens, my service rep was amazing. I brought the car in for it's first servicing and while he told me it would be an hour and a half, he got it finished in half the time. I appreciated his not over delivering on the promise, but over delivering on the actual service! I have found the entire staff there from Jonathan who sold me the car to Robert who helped me get it serviced! Outstanding dealership!!! More

Amazing Service by Tim Price! I just have to say that Tim Price is the Best!!! Every time that I bring my car in for service, Tim is on it , taking care of all the details and alw I just have to say that Tim Price is the Best!!! Every time that I bring my car in for service, Tim is on it , taking care of all the details and always super helpful and ready to solve any problems or issues that come up in a very efficient way , he always calls me and lets me know what are they working on or if there's any new issues that come up with the car , and always have a helpful suggestion of what are the next steps to consider , so professional , mindful and supportive ., Thank you so much again Tim! More

Tim Price I had a great experience bringing in my BMW for service. I was helped by service advisor Tim Price, who was efficient, professional and very knowledg I had a great experience bringing in my BMW for service. I was helped by service advisor Tim Price, who was efficient, professional and very knowledgeable. He kept me well informed of what was being done on the car and it looked better when I picked it up than it did when I dropped it off! Great job guys! More

new year, new car! I walked into BMW of San Rafael and worked with Bruce Disbury. I leased a new car. He helped me pick the perfect car. I couldn't be happier with my e I walked into BMW of San Rafael and worked with Bruce Disbury. I leased a new car. He helped me pick the perfect car. I couldn't be happier with my experience. Bruce was really laid back and very patient with me, being that this was my first new car. Thank you Bruce I love my car!! More

Sales and Service Great team at BMW San Rafael. Sales process was great with Kyle Gray and Sean in finance. Each time I have had the car serviced, Tom Smith follows u Great team at BMW San Rafael. Sales process was great with Kyle Gray and Sean in finance. Each time I have had the car serviced, Tom Smith follows up on every detail. I highly recommend. More

Great Service! Tom Smith, my senior service advisor, once again did a tremendous job on my current service need. Very quick and reliable - thorough and detected an Tom Smith, my senior service advisor, once again did a tremendous job on my current service need. Very quick and reliable - thorough and detected an item I hadn't requested to be reviewed -checked, and fixed. Exceptional service. Thanks! More

Hassle-free, no-nonsense experience I got my BMW through Jim Leavitt at BMW of San Rafael. He was referred by a friend. I found Jim to be easy to work with, offering sound and honest a I got my BMW through Jim Leavitt at BMW of San Rafael. He was referred by a friend. I found Jim to be easy to work with, offering sound and honest advice and very professional. The process was hassle-free and I have been very pleased with the experience and the car. Strongly recommend this dealership (and Jim) for any BMW purchases. More

Great dealership, excellent customer service! Jim Leavitt helped me find my new perfect car I was looking for. He was very patient and kind offering many suggestions that were in my price range. H Jim Leavitt helped me find my new perfect car I was looking for. He was very patient and kind offering many suggestions that were in my price range. He made my buying experience easy and hassle free. I really appreciated the extra steps he took to ensure i left happy and content. Thank you Jim! More

Return lease costumer I have been leasing BMW's for the past several years. The main reason for returning to San Rafael BMW, is the fact that they make it so easy. Bruce Ma I have been leasing BMW's for the past several years. The main reason for returning to San Rafael BMW, is the fact that they make it so easy. Bruce Marks is available for appointments, I just tell him what I'm looking for, and he will find it. He makes the process so easy, fast and enjoyable. He treats you with respect. Couldn't be happier with my new car. More

Amazing salesman I went in to look at a car without wanting to make a commitment but Bruce Marks made the process as easy and effortless as possible. He was helpful an I went in to look at a car without wanting to make a commitment but Bruce Marks made the process as easy and effortless as possible. He was helpful and went beyond the call of duty going as far as dropping off paperwork after hours and offering any assistance in the future with servicing by picking up the car and offering a loaner. He made my buying experience the best I've ever had. More