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BMW of San Rafael

San Rafael, CA

4.9
213 Reviews
BMW of San Rafael serves Novato, Tiburon, Marin BMW loyalists from our convenient location in the North Bay Area. We are mere minutes away from the Golden Gate Bridge, the Richmond Bridge and anywhere else in the San Francisco Bay Area. We have a ton of new BMW ready to go including the 328i, i3, X5 and the X3. Come see them today in San Rafael. We're located at 1599 East Francisco Blvd. San Rafael, CA 94901. If you are searching for your new BMW in Marin County, please view our hours and map page for directions to our dealership.
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1599 Francisco Blvd E

San Rafael, CA

94901

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Showing 213 reviews

November 25, 2025

Well run dealership with good service department and support. Strong focus on customer service, and easy to work with. More

by DannyO2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan John
Nov 25, 2025 -

BMW of San Rafael responded

Hi Danny! Thank you for sharing your experience at BMW of San Rafael. We’re proud to hear our team was efficient, supportive, and customer-focused. Have a great day!

November 12, 2025

Tim was delivered exceptionally good service. More importantly he did a thorough review of all the items that required repair and maintenance. He made sure my car was ready very promptly. Tim More

by Miriam Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Nov 13, 2025 -

BMW of San Rafael responded

Miriam, we are so happy to hear that Tim went above and beyond to deliver prompt and thorough service! We look forward to working with you next time at BMW of San Rafael. Safe travels!

October 21, 2025

Great communication, quick email response, and overall customer service on every part of the transaction. Thank you! More

by jandnespinoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Stanford
Oct 22, 2025 -

BMW of San Rafael responded

Thank you for sharing your experience! We're glad to know that you had a seamless transaction from start to finish. We hope to see you again at BMW of San Rafael!

October 12, 2025

Tim Price is an excellent service representative. His communication and interpersonal skills are excellent. He is cheerful and very easy to work with. More

by akgubser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Oct 14, 2025 -

BMW of San Rafael responded

Thank you for your feedback! We will be sure to pass your kind words along to Tim. We hope to see you again at BMW of San Rafael!

September 24, 2025

It was a complicated process and Tom Smith made it very simple. The repair required me to make an insurance claim and Tom did most of the work to schedule with the adjuster and get the insurance payment. I More

by Robert Kruvant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Sep 25, 2025 -

BMW of San Rafael responded

Robert, we’re glad Tom made your experience smooth and easy. We’ll pass along your gratitude to him. We look forward to assisting you again at BMW of San Rafael!

September 22, 2025

Can’t ask for anything more than this dealers care for my BMW. Always nice people also. More

by jharris91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Sep 23, 2025 -

BMW of San Rafael responded

Thanks so much for the review. We look forward to your next visit to BMW of San Rafael!

September 20, 2025

Staff was great. Matteo was very professional and explained all of my options to me. You also guided me what was best for my car and my situation. More

by t_schmidt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matteo
Sep 22, 2025 -

BMW of San Rafael responded

Thank you for choosing BMW of San Rafael and for sharing your feedback about Matteo and our team! We're so happy you trusted us with your business. We'll see you next time!

September 18, 2025

Ryan John is the account representative. He is effective and tends to the client’s needs. More

by ahosfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan John
Sep 19, 2025 -

BMW of San Rafael responded

Thank you for being such a great customer of BMW of San Rafael!

September 11, 2025

They have taken care of my last 3 BMWs. Always professional and extremely accommodating. They’re great, I feel very confident referring them. More

by eckesn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Sep 12, 2025 -

BMW of San Rafael responded

We are honored to hear your confidence in us, it means so much! We’ll see you next time at BMW of San Rafael!

August 30, 2025

Matteo was amazing. Got me in and out while I was at work. Highly recommend bmw of San Rafael and Matteo in service More

by amanusov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artem, Ralph, Andy
Sep 02, 2025 -

BMW of San Rafael responded

We love to hear when our team goes above and beyond! Thank you for recommending Matteo and our team at BMW of San Rafael. We’ll see you next time!

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