BMW of San Francisco - Service Center

Lucas was great. Very personable and knowledgeable. He was very accommodating to set up round trip for Uber. Very personable and knowledgeable. He was very accommodating to set up round trip for Uber. More

Everything was great! I am grateful for good service and quality professionals. My only issue was that I was not notified that my car was finished. But I loved driving the I am grateful for good service and quality professionals. My only issue was that I was not notified that my car was finished. But I loved driving the loaner! More

Service appointment was courteous and efficient. Went in for routine oil change and Vincent was helpful with my questions. Went in for routine oil change and Vincent was helpful with my questions. More

Avoid. They immediately added unnecessary dealer fees to the purchase of a used car. They promised to fix a <$200 cosmetic issue on a used car purchase, They immediately added unnecessary dealer fees to the purchase of a used car. They promised to fix a <$200 cosmetic issue on a used car purchase, but have continued to jerk me along for 3 weeks now. Really poor communication and customer service, assuming they wanted to maintain a relationship with me. More

Required repair was diagnosed and explained clearly and completed on time. Loaner car was brand new and minimal paperwork. completed on time. Loaner car was brand new and minimal paperwork. More

The repairs were considerably more than expected but the service was excellent as always. Lawrence Hoe is an excellent service manager. service was excellent as always. Lawrence Hoe is an excellent service manager. More

Great experience. Upfront, effective, and thoughtful service. Tomas took care of everything we needed and made the car buying process so much easier. He was a good spo Upfront, effective, and thoughtful service. Tomas took care of everything we needed and made the car buying process so much easier. He was a good sport about explaining all of our options, and I was grateful for his patience with us, as we worked to come to a decision. He was especially kind to our pup and even filled up our gas tank before we left! More

Lucas and the whole service team were excellent. They solve my problems and got me in and out. They solve my problems and got me in and out. More

Lucas Du was very helpful in resolving the issue with my BMW X-5 air suspension. BMW X-5 air suspension. More

Service advisor Vincent Lam was very thorough and communicated well. Loaner car was very helpful too. communicated well. Loaner car was very helpful too. More